D-Link DAP-1160 manual Troubleshooting, Why can’t I access the web-based configuration utility?

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Section 6 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DAP-1160. Read the following descriptions if you are having problems. (The examples below are illustrated in Windows® XP. If you have a different operating system, the screenshots on your computer will look similar to the following examples.)

1. Why can’t I access the web-based configuration utility?

When entering the IP address of the D-Link access point (192.168.0.50 for example), you are not connecting to a website on the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to connect to the web-based utility.

•Make sure you have an updated Java-enabled web browser. We recommend the following:

•Internet Explorer 6.0 or higher

•Firefox 1.5 or higher

•Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may not be on.

•Disable any internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, and Windows® XP firewall may block access to the configuration pages. Check the help files included with your firewall software for more information on disabling or configuring it.

D-Link DAP-1160 User Manual

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Contents Page Table of Contents Networking Basics ProductPackageOverviewContents Introduction Features Connections Hardware OverviewLAN Ports1-2 WEP/WPA Solid green when wireless security is enabled LEDsConfiguration Web-based Configuration UtilityAfter logging in the Setup Wizard page will be displayed Setup Wizard Click Launch Setup WizardConfiguration Click Next to continue Configuration Click Save Wireless Wireless Wireless SettingsMode Access Point Access Point Settings Wireless ChannelAP Client Settings Channel scan modeBridge Settings WDS Security None WEP64/128Channel scan Bridge with AP Mode SettingsWDS Security Site Survey LAN Dynamic IP TypeStatic IP IP Address Subnet MaskClient List Advanced Mode SettingPerformance Filters Tools AdminSystem Firmware Status Device InfoLog View LogStats Traffic StatisticsSupport Wireless Security What is WEP?Configure WEP AsciiSecurity What is WPA? Configure WPA-Personal Auto Next to Personal / Enterprise, select PersonalConfigure WPA Enterprise Auto Next to Personal / Enterprise, select EnterpriseConnect to a Wireless Network Using Windows XPConfigure WEP Connecting to a Wireless Network Configure WPA-Personal Connecting to a Wireless Network Troubleshooting Why can’t I access the web-based configuration utility?What can I do if I forgot my password? Wireless Basics What is Wireless? Wireless Local Area Network WlanHome Wireless Personal Area Network WpanSmall Office and Home Office Centralize your Access Point Eliminate InterferenceWireless Modes SecurityNetworking Basics Check your IP addressStatically Assign an IP address StepTechnical Specifications Network Standards AntennaSecurity Federal Communication Commission Interference Statement FCC CautionRadiation Exposure Statement Version 1.0 Feb
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