Motorola SBV5121 manual Introduction Installation Troubleshooting Glossary License

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Copyright © 2006 by Motorola, Inc.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, and Windows NT are registered trademarks and Windows XP is a trademark of Microsoft Corporation. Microsoft Windows screen shots are used by permission of Microsoft Corporation. DOCSIS is a registered trademark of CableLabs. Linux is a registered trademark of Linus Torvalds. Solaris, Java, and all Java-based marks trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Acrobat Reader is a registered trademark of Adobe Systems, Inc. Navigator is a registered trademark of Netscape Communications Corporation. UNIX is a registered trademark of the Open Group in the United States and other countries. All other product or service names are the property of their respective owners. © Motorola, Inc. 2006.

SBV5121 VoIP Cable Modem User Guide

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Contents User Guide SBV5121 VoIP Cable Modem Safety and Regulatory Information Caring for the Environment by Recycling Recycling your Motorola EquipmentImportant VoIP Service Information FCC Compliance Class B Digital DeviceCanada Industry Canada IC FCC Declaration of Conformity International Declaration of ConformityModels Standards Introduction Installation Troubleshooting Glossary License Contents Software License SBV5121 VoIP Telephone Service IntroductionSBV5121 Cable Modem Telephone Features Supported by the SBV5121 Top and Front Panel Rear Panel ResetBefore You Begin +12VDCPrecautions Always make the wall connection firstSigning Up for Service Computer System Requirements Ethernet CardUSB Connection Installation and Configuration Cabling and Startup for a Single UserEither/or Setting Up a USB Driver Either/orSetting Up a USB Driver in Windows 98 Second Edition Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Modem for information about obtaining warranty service Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Introduction Installation Troubleshooting Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsReceive Front-Panel Lights and Error ConditionsPower Send OnlineIntroduction Installation Troubleshooting Glossary License Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Installation Troubleshooting Glossary License Re-install the USB driver following one Frequently Asked Questions Contact UsDo I need to change my Internet service provider ISP? What type of technical support is available?What do I do if my VoIP cable modem stops working? Glossary VoIP Software License You mayYou may not Visit our website at