Motorola SB5102 manual Frequently Asked Questions, What is high-speed cable Internet access?

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Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary License

Frequently Asked Questions

Here are answers to questions our customers frequently ask.

QWhat is high-speed cable Internet access?

ACable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and affordable and does not tie up telephone lines for incoming or outgoing calls and faxes.

QHow fast is a cable modem?

AA cable modem offers Internet access at speeds up to 100 times faster than a traditional phone modem. You can experience speeds of over 1,000 Kbps. Network conditions such as traffic volume and the speed of the sites you visit can affect download speeds.

QCan I still watch cable TV while using my cable modem?

AYes, your cable TV line can carry the TV signal while you send and receive information on the Internet.

QWhat are CableLabs Certified, DOCSIS and Euro-DOCSIS?

ACableLabs® Certified, DOCSIS, and Euro-DOCSIS are the industry standards for high-speed data distribution over cable television system networks. They are intended to ensure that all compliant cable modems interface with all compliant cable systems. Your Motorola cable modem is DOCSIS or Euro-DOCSIS certified.

SB5102 Cable Modem User Guide

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Contents SB5102 Cable Modem User Guide Safety and Regulatory Information Recycling your Motorola Equipment Caring for the Environment by RecyclingCanada Industry Canada IC SB5102 Cable Modem User Guide Contents Viii Faster IntroductionFront Panel Key Item Description Rear PanelBefore You Begin AC connector 10/100Base-T Ethernet cableAlways make the wall connection first PrecautionsSigning Up for Service Ethernet Card Computer System RequirementsInstallation and Configuration Overview Cabling and Startup for a Single User Cabling and Startup for a Single User Configuring TCP/IP SB5102 Cable Modem User Guide SB5102 Cable Modem User Guide Click Obtain an IP address automatically Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Configuring TCP/IP in Windows XP Verifying the IP Address SB5102 Cable Modem User Guide Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Green Power light is off Troubleshooting Cannot send or receive data Front-Panel Lights and Error Conditions If you own your SB5102 cable modem Contact UsWhat is high-speed cable Internet access? Frequently Asked QuestionsDo I need to change my Internet service provider ISP? Glossary MHz MAC addressRJ-45 SplitterSB5102 Cable Modem Software LicenseGovernment Restricted Rights Visit our website at