3Com 3CNJ95 manual Appendix H Contacting Technical Support, Day Free Installation Support

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Appendix H: Contacting Technical Support

Appendix H: Contacting Technical Support

3Com provides easy access to technical support information through a variety of services. This section describes these services. Information contained in this section is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site: www.3com.com.

90 Day Free Installation Support

3Com provides free installation and troubleshooting telephone support for this product for 90 days from the date of purchase. Hours of operation are subject to change. See “Support from 3Com” on page 43.

Online Technical Services

3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:

■World Wide Web site

■3Com Knowledgebase Web Services

■3Com FTP site

World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site, enter this URL into your Internet browser: http:// www.3com.com/. This service provides access to online support information, such as technical documentation and a software library, as well as support options that range from technical education to maintenance and professional services.

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Contents NJ95 Page User Guide United States Government Legend Contents Page User Guide Package Contents NJ95 Description NJ95 Feature DescriptionNJ95 Main Unit NJ95 Network Jack Main Unit Installing the NJ95 Network JackInstalling the Universal Wall Plate 1a. Installing the Universal wall plateInstalling the Universal Wall Plate with Coupler Cable Installing the Manufacturer-specific Wall Plate 1b. Installing the Manufacturer-specific wall plateConnects the NJ95 to the network Mounting the NJ95 Main unit to the Universal Wall plate 2b. Mounting the NJ95 Main unit to the wall plateGroove for RJ-45 Securing the NJ95 Main unit to the Wall plate 2c. Fastening the NJ95Retaining Screw LED Description Set up the power supplyUnfastening the NJ95 Main unit from the Wall plate Un-Installing the NJ95 Network JackRemoving the NJ95 from the Universal Wall plate Removing the NJ95 from the Manufacturer-specific Wall plate User Guide Appendix a Detail Description of NJ95 Connecting Devices to the NJ95 Wall Plate Dimensions Two hole Appendix B Wall Plate DimensionsWall Plate Dimensions Four hole Appendix C Setting up the Power Supply Using an Integrated Switch with Power over Ethernet Using an Integrated Switch with Power Over EthernetUsing a Multi-port Ethernet Power Supply Using a Multi-port Ethernet Power Supply Using a Single-port Ethernet Power Supply Using a Single-port Ethernet Power SupplyUsing the 3Com Local Power Supply Using the 3Com Local Power SupplyAppendix C Setting up the Power Supply User Guide Network Interface Appendix D SpecificationsPerformance Features User Guide 3CNJPSE Appendix E Obtaining Optional ComponentsUser Guide Appendix F Setting up the Network Cabling at Your Site User Guide Appendix G Troubleshooting the NJ95 Verify that the DIP Switch settings are all set to OFF Appendix H Contacting Technical Support Day Free Installation SupportOnline Technical Services User Guide Support from 3Com Support from Your Network SupplierCountry Telephone # Country Telephone # User Guide 3Com Corporation Limited Warranty Limited Warranty and Regulatory Compliance InformationLimited Warranty and Regulatory Compliance Information Warranties EXCLUSIVE, Warranty Disclaimer Governing LAW Industry Canada IC Compliance Statement FCC ComplianceFCC Class a Verification Statement FCC Declaration of ConformityEuropean Union Declaration of Conformity Page 3Com Corporation