3Com 3CNJ95 manual Support from Your Network Supplier, Support from 3Com

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Appendix H: Contacting Technical Support

Support from Your Network Supplier

If you require additional assistance, consult your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent configuration changes, if applicable

If you are unable to consult your network supplier, see the following section on how to contact 3Com.

Support from 3Com

If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number: UK- 0870 909 3266; DE- 01805 404 747.

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Contents NJ95 Page User Guide United States Government Legend Contents Page User Guide Package Contents NJ95 Description NJ95 Feature DescriptionNJ95 Main Unit NJ95 Network Jack Main Unit Installing the NJ95 Network JackInstalling the Universal Wall Plate 1a. Installing the Universal wall plateInstalling the Universal Wall Plate with Coupler Cable Installing the Manufacturer-specific Wall Plate 1b. Installing the Manufacturer-specific wall plateConnects the NJ95 to the network Mounting the NJ95 Main unit to the Universal Wall plate 2b. Mounting the NJ95 Main unit to the wall plateGroove for RJ-45 Securing the NJ95 Main unit to the Wall plate 2c. Fastening the NJ95Retaining Screw LED Description Set up the power supplyUnfastening the NJ95 Main unit from the Wall plate Un-Installing the NJ95 Network JackRemoving the NJ95 from the Universal Wall plate Removing the NJ95 from the Manufacturer-specific Wall plate User Guide Appendix a Detail Description of NJ95 Connecting Devices to the NJ95 Wall Plate Dimensions Two hole Appendix B Wall Plate DimensionsWall Plate Dimensions Four hole Appendix C Setting up the Power Supply Using an Integrated Switch with Power over Ethernet Using an Integrated Switch with Power Over EthernetUsing a Multi-port Ethernet Power Supply Using a Multi-port Ethernet Power Supply Using a Single-port Ethernet Power Supply Using a Single-port Ethernet Power SupplyUsing the 3Com Local Power Supply Using the 3Com Local Power SupplyAppendix C Setting up the Power Supply User Guide Network Interface Appendix D SpecificationsPerformance Features User Guide 3CNJPSE Appendix E Obtaining Optional ComponentsUser Guide Appendix F Setting up the Network Cabling at Your Site User Guide Appendix G Troubleshooting the NJ95 Verify that the DIP Switch settings are all set to OFF Online Technical Services Day Free Installation SupportAppendix H Contacting Technical Support User Guide Support from 3Com Support from Your Network SupplierCountry Telephone # Country Telephone # User Guide 3Com Corporation Limited Warranty Limited Warranty and Regulatory Compliance InformationLimited Warranty and Regulatory Compliance Information Warranties EXCLUSIVE, Warranty Disclaimer Governing LAW FCC Class a Verification Statement FCC ComplianceFCC Declaration of Conformity Industry Canada IC Compliance StatementEuropean Union Declaration of Conformity Page 3Com Corporation