3Com Series 760 manual Running the CardBus PC Card Self-Test, Click the Help button

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3-4CHAPTER 3: TROUBLESHOOTING

6Click the Help button.

To display the entire help system, click the Help button on each PC Card Diagnostics screen. To display information about any item on each screen, click the ? and drag it to the item and click. The pop-up box displays information about the selected item.

7Click the links and tabs to display information about each of the 3Com PC Card Diagnostics screens.

Displaying Release Notes, Frequently Asked Questions, and KnowledgeBase

1Click the Support tab.

2Click the Release Notes button on the Support Screen.

The Release Notes help screen appears.

■Click the Release Notes button to display tips about installing and using the CardBus PC Card.

■Click the Frequently Asked Questions button to display responses from 3Com support experts to common customer questions.

■Click the KnowledgeBase button to display CardBus PC Card compatibility topics.

Running the CardBus PC Card Self-Test

Run the CardBus PC Card self-test to check the physical components, connectors, and circuitry on the CardBus PC Card.

1Install the CardBus PC Card and connect it to the network as described in Chapter 1.

2To start the PC Card Diagnostics program, follow these steps:

a Click the Windows Start menu. b Select Programs.

c Select 3Com PC Card Utilities.

d Click 3Com PC Card Diagnostics.

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Contents

3Com Megahertz 10/100 LAN CardBus PC Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Installing the PC Card Toshiba Notebooks Setting CardBus ModeBefore You Begin Click OK Restart the notebook Enable CardBus modeIBM ThinkPad Series 760 Notebooks Connecting the 3CCFE575BT CardBus PC Card 2Connecting the CardBus PC Card3Connecting the CardBus PC Card Page Installing the Network Driver Which Windows 95 Version Are You Running? Before You Install the Network DriverWhich Driver Installation Instructions Should You Use? Update Device Driver Wizard window, click Next Click Other Locations Insert the LAN Installation DiskWindows 95 Version 4.00.950B OSR Type a and click OKWindows 95 Versions 4.00.950 and 4.00.950A New Hardware Wizard Window, click NextDouble-click the Network Adapters icon Conﬁrming InstallationClick the Device Manager tab Windows NT 4.0 with Networking Installed Windows NT VersionClick Have Disk Click OK to accept resource allocations or enter new valuesClick Yes Windows NT 4.0 without Networking InstalledInsert the LAN Installation Disk Type a and click OK Select the appropriate network services Click Next Click OKClick Next Select the appropriate network protocolAsk your system administrator if you need help Add Network Adapter window appears Windows for Workgroups WFW Click Restart Installing the DOS Enhanced-Mode Driver for WFWSelect Install Microsoft Windows Network and then click OK AutoLink for Windows 3.x, Windows for Workgroups, and DOS Supported Network Drivers Network Text File Name Network Driver Name Operating SystemPage Troubleshooting LEDs 13CCFE575BT CardBus PC Card Cable LEDsSelect 3Com PC Card Utilities 3Com PC Card Diagnostics ProgramAccessing the CardBus PC Card Help System Running the CardBus PC Card Self-Test Click the Help buttonTnicdiag.exe Eeprom Fifo Diagnostics Program Name Echo Server Network Adapter Running the Echo TestOn both computers 5Echo Test Responder ScreenTroubleshooting Support Services Click Start6Support Screen Generating a Problem Report 7Problem Report Main Screen8Computer Information Screen DOS Diagnostics Program Select 3Com PC Card Diagnostic UtilitiesResolving Hardware Resource Conﬂicts Control Panel, select Add/Remove ProgramsDisabling PC Card Pcmcia Support for Windows Changing the I/O, IRQ, or Memory RangeChange I/O or IRQ value and click Conﬁrm Select the Resources tabRe-enabling PC Card Support for Windows Double-clickAdd New HardwareClick Pcic or compatible Pcmcia controller Click Change DriverClick Disable and then click OK Reboot the notebook Disabling PC Card Pcmcia Support for Windows NTRe-enabling PC Card Pcmcia Support for Windows NT Click HW ProﬁlesFrequently Asked Questions Frequently Asked Questions AnswerFrequently Asked Questions Click Add/RemoveTo discover switched communication paths Troubleshooting Tips Conﬁguration Settings Conﬁguration Setting DescriptionsOption Default Setting Available Settings DuplexDisplaying Conﬁguration CIS Memory AddressBase Address Interrupt Request LevelDisplaying Conﬁguration 2PC Card Details Screen DOS Conﬁguration Program Changing Conﬁguration SettingsClick OK or Cancel to exit the screen 6CHAPTER 4 Changing Configuration Physical Dimensions Network InterfaceEnvironmental Operating Range Card Information Structure CIS and Memory SizeNetwork Cable Specifications Power RequirementsMean Time Between Failures hours calculated FCC CertiﬁcationWorld Wide Web Site Online Technical Services3Com Bulletin Board Service 3ComFacts Automated Fax Service Access by Analog ModemAccess by Digital Modem 408 6543ComForum on CompuServe Online Service Support from Your Network SupplierLog on to your CompuServe account Press Return to see the 3ComForum main menuReturning Products for Repair Country Telephone Number Fax NumberIndex NumbersURL B-1 3Com Corporation Limited Warranty FCC Class B Statement Industry Canada Class B Emmission Compliance Statement