3Com Series 760 manual Frequently Asked Questions, Click Add/Remove

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3-18

CHAPTER 3: TROUBLESHOOTING

 

Table 3-3.Frequently Asked Questions (continued)

 

 

 

Question

 

Answer

 

 

Are my network drivers Microsoft

Yes.

certified?

 

 

 

 

Are my network drivers Novell

Yes.

certified?

 

 

 

 

How do I remove the 3Com icon

1 Double-click the 3Com icon to start the

from my system tray?

3Com PC Card Diagnostics program.

 

2

In the right bottom corner of the main

 

 

window, click the Enable Tray Control

 

 

check box to remove the check mark.

 

3

Exit the program and the icon will not

 

 

appear anymore.

 

 

How can I remove the PC Card

1 In the Windows 95 Control Panel, select

Diagnostics Program?

 

Add/Remove Programs.

 

2

Select 3Com PC Card Diagnostic Utilities.

 

3

Click Add/Remove.

 

4

The PC Card Diagnostics program is

 

 

removed from your notebook.

Does the CardBus PC Card support full duplex?

Yes, the CardBus PC Card supports full duplex at 10 Mbps and 100 Mbps operation.

What should I do if the CardBus PC Card installs as a “Generic PCI Ethernet Controller” under Other Devices in the Device Manager?

If the CardBus PC Card installs as a generic PCI Ethernet controller, follow these steps:

1In the Device Manager, double-click Other Devices.

2Click the PCI Ethernet Controller.

3Click Remove.

4Restart your notebook.

What should I do if a yellow exclamation point appears next to the 3Com Megahertz 10/100 LAN CardBus PC Card name?

1In the Device Manager, double-click Other Devices.

2Click the PCI Ethernet Controller or the duplicate 3Com Megahertz 10/100 LAN CardBus PC Card entry.

3 Click Remove.

4 Restart your notebook.

(continued)

Image 46 Contents
3Com Megahertz 10/100 LAN CardBus PC Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Installing the PC Card Before You Begin Setting CardBus ModeToshiba Notebooks IBM ThinkPad Series 760 Notebooks Enable CardBus modeClick OK Restart the notebook Connecting the 3CCFE575BT CardBus PC Card 2Connecting the CardBus PC Card3Connecting the CardBus PC Card Page Installing the Network Driver Which Driver Installation Instructions Should You Use? Before You Install the Network DriverWhich Windows 95 Version Are You Running? Windows 95 Version 4.00.950B OSR Update Device Driver Wizard window, click NextClick Other Locations Insert the LAN Installation Disk Type a and click OKWindows 95 Versions 4.00.950 and 4.00.950A New Hardware Wizard Window, click NextClick the Device Manager tab Confirming InstallationDouble-click the Network Adapters icon Windows NT 4.0 with Networking Installed Windows NT VersionClick Have Disk Click OK to accept resource allocations or enter new valuesInsert the LAN Installation Disk Type a and click OK Windows NT 4.0 without Networking InstalledClick Yes Click Next Select the appropriate network services Click NextClick OK Select the appropriate network protocolAsk your system administrator if you need help Add Network Adapter window appears Windows for Workgroups WFW Select Install Microsoft Windows Network and then click OK Installing the DOS Enhanced-Mode Driver for WFWClick Restart AutoLink for Windows 3.x, Windows for Workgroups, and DOS Supported Network Drivers Network Text File Name Network Driver Name Operating SystemPage Troubleshooting LEDs 13CCFE575BT CardBus PC Card Cable LEDsAccessing the CardBus PC Card Help System 3Com PC Card Diagnostics ProgramSelect 3Com PC Card Utilities Running the CardBus PC Card Self-Test Click the Help buttonTnicdiag.exe Eeprom Fifo Diagnostics Program Name Echo Server Network Adapter Running the Echo TestOn both computers 5Echo Test Responder ScreenTroubleshooting Support Services Click Start6Support Screen Generating a Problem Report 7Problem Report Main Screen8Computer Information Screen Resolving Hardware Resource Conflicts DOS Diagnostics ProgramSelect 3Com PC Card Diagnostic Utilities Control Panel, select Add/Remove Programs Change I/O or IRQ value and click Confirm Disabling PC Card Pcmcia Support for Windows Changing the I/O, IRQ, or Memory Range Select the Resources tabClick Pcic or compatible Pcmcia controller Re-enabling PC Card Support for WindowsDouble-clickAdd New Hardware Click Change DriverRe-enabling PC Card Pcmcia Support for Windows NT Click Disable and then click OK Reboot the notebookDisabling PC Card Pcmcia Support for Windows NT Click HW ProfilesFrequently Asked Questions Frequently Asked Questions AnswerFrequently Asked Questions Click Add/RemoveTo discover switched communication paths Troubleshooting Tips Option Default Setting Available Settings Configuration SettingsConfiguration Setting Descriptions DuplexBase Address Displaying ConfigurationCIS Memory Address Interrupt Request LevelDisplaying Configuration 2PC Card Details Screen Click OK or Cancel to exit the screen Changing Configuration SettingsDOS Configuration Program 6CHAPTER 4 Changing Configuration Environmental Operating Range Physical DimensionsNetwork Interface Card Information Structure CIS and Memory SizeMean Time Between Failures hours calculated Network Cable SpecificationsPower Requirements FCC Certification3Com Bulletin Board Service Online Technical ServicesWorld Wide Web Site Access by Digital Modem 3ComFacts Automated Fax ServiceAccess by Analog Modem 408 654Log on to your CompuServe account 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Press Return to see the 3ComForum main menuReturning Products for Repair Country Telephone Number Fax NumberIndex NumbersURL B-1 3Com Corporation Limited Warranty FCC Class B Statement Industry Canada Class B Emmission Compliance Statement