3Com DIGITAL MODEM manual Limited Warranty

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LIMITED WARRANTY

HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller:

Internetworking products

One year

Network adapters

Lifetime

Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters

Lifetime*

 

(One year if

 

not registered)

*Power supply and fans in these stackable hubs and unmanaged repeaters

One year

Other hardware products

One year

Spare parts and spares kits

90 days

If a product does not operate as warranted during the applicable warranty period, 3Com shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com pursuant to any warranty.

SOFTWARE: 3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic media containing software against failure during the warranty period. No updates are provided. 3Com's sole obligation hereunder shall be (at 3Com's discretion) to refund the purchase price paid by Customer for any defective software products, or to replace any defective media with software which substantially conforms to 3Com's applicable published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. 3Com makes no warranty that its software products will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third party products listed in the 3Com software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party's product.

STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after receipt by 3Com.

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Contents Member of the 3Com Impact product family Isdn External Digital Modem User Guide3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Support from 3Com C-4 Returning Products for Repair C-4 QuickSelectFigures Tables Introduction How to Use This GuideAbout this Guide Conventions Introduction Introduction 3Com Impact digital modem provides the following 3Com Impact Digital Modem FeaturesSimultaneous Data and Voice Capabilities Data CapabilitiesVoice Capabilities 3Com Impact Digital Modem Package Contents 3ComA * J6 Isdn Digital Line Configuration RequirementsISDN-1 Computer System RequirementsAT&T 5ESS EwsdApple Macintosh Requirements IBM PC or Compatible RequirementsDTR Signal Ground GNDClear to Send CTS From digital modem Ring Indicator RI Cabling RequirementsBack Panel Power Switch and Connectors Installing Configuring Digital ModemLED Installing the Digital Modem in an IBM-compatible PC Installing the 3Com Impact Digital ModemInstalling the Digital Modem in an Apple Macintosh Computer Installing the 3Com Impact Digital Modem Configuring the 3Com Impact Digital Modem COM port to which the digital modem is connected Configuration for IBM PC or Compatible ComputerSelect Run from the File menu. In the Run dialog box, type Installing and Configuring the Digital Modem Registers Installing and Configuring the Digital Modem Install Installing and Configuring the Digital Modem Configuration for Apple Macintosh Computer Installing and Configuring the Digital Modem Multilink PPP Calls With Dynamic Bandwidth Allocation Placing and Receiving CallsPlacing Isdn Data Calls Installing and Configuring the Digital Modem Placing Analog Modem Calls Using the Phone Out PortUsing Communications Software to Place Calls Incoming circuit-switched data calls from otherReceiving Calls Using the Phone Out Port Placing Calls Using the Phone Out PortQuickSelect T1 access linesProtocol Support Async-Sync PPP ConversionTroubleshooting Tips TroubleshootingTroubleshooting Monitor the B-1 and B-2 LEDs Troubleshooting Click the Firmware button Firmware dialog box appears If problems persist, refer to Appendix C,Technical SupportDownloading Firmware to Your External Digital Modem Click the Tools button Firmware and Tests buttons appearClick OK AT gets the attention of your 3Com Impact digital modem AT Command SETOverview Type Table B-1 summarizes the AT command set AT Commands REGISTERS, and Result CodesAT Command Set for the 3Com Impact Digital Modem SN= SN?Initial configuration set Settings AT \SCommands \T0 disables inactivity timer defaultATC1 AT Command Set for Internal Analog Fax ModemFlow control Enable MNP mode Stream default Block Results of commandsReceived line signal level Non-error corrected mode onlyAnswer mode detection phase Mode to be negotiated in a DirectMNP extended services Enable inhibits MNP extendedRemote S Registers Isdn S83 Service providerPPP Magic-Number Block Table B-4 lists the 3Com Impact digital modem result codes Digital Modem Result Codes3Com Bulletin Board Service On-line Technical ServicesTo use Ask3Com Log on to CompuServe 3ComFacts Automated Fax ServiceWorld Wide Web Site Ask3Com on CompuServeNorway 800 Sweden 020 0800 Support from Your Network SupplierCountry Fax Number Hong Kong 852 537 Country Fax Number Italy 1678Country Telephone Number Fax Number Support from 3ComReturning Products for Repair To obtain an RMA number, call or faxLimited Warranty 3Com Corporation Bayfront Plaza Interference Handbook Canadian Notice

DIGITAL MODEM specifications

The 3Com Digital Modem represents a significant advancement in communication technology, designed to enhance data transmission over telephone lines. This modem is a part of a lineage of 3Com products that focus on delivering robust networking solutions, tailored for both personal and professional use.

One of the main features of the 3Com Digital Modem is its high-speed data transfer capabilities. With speeds reaching up to 56 Kbps, it allows users to send and receive large amounts of data quickly, which is essential for applications that require efficient data exchange. This speed ensures smoother internet browsing, quicker downloads, and more reliable connections for applications such as video conferencing and online gaming.

The modem is equipped with advanced error correction technologies, including V.42 and V.42bis protocols. These protocols help to maintain data integrity by detecting and correcting errors during transmission. This results in a more reliable connection, reducing the likelihood of dropped calls or corrupted data transfers, which can be particularly frustrating for users engaged in critical business communications.

Another notable characteristic of the 3Com Digital Modem is its compatibility with various operating systems, making it versatile for different users. It supports Windows, Mac, and various other platforms, ensuring that it can be integrated seamlessly into existing systems without the need for extensive configuration. This plug-and-play capability simplifies installation for users, allowing them to get connected quickly and efficiently.

The modem also incorporates an innovative design that facilitates improved heat dissipation, ensuring optimal performance during prolonged use. Its compact form factor makes it suitable for both home and office environments, allowing for easy setup without consuming excessive desk space.

In addition to these features, the 3Com Digital Modem boasts strong security protocols, ensuring that users' data is protected against unauthorized access while being transmitted. This is particularly important in today’s digital landscape, where data breaches and cyber threats are prevalent.

Overall, the 3Com Digital Modem combines speed, reliability, and security, making it a valuable asset for anyone looking to enhance their connectivity experience. Its robust feature set and user-friendly design cater to a broad audience, from casual users to business professionals, reflecting the evolution of modem technology in a digital-first world.