Asus M11AAUS002Q user manual Troubleshooting

Page 65

Chapter 7

Troubleshooting

Troubleshooting

This chapter presents some problems you might encounter and the possible solutions.

?My computer cannot be powered on and the power LED on the front panel does not light up.

Check if your computer is properly connected.

Check if the wall outlet is functioning.

Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1.

?My computer hangs.

Do the following to close the programs that are not responding:

1.Simultaneously press <Alt> +<Ctrl> +<Delete> keys on the keyboard, then click Task Manager.

2.Under Task Manager in the Processes tab, select the program that is not responding, then click End Task.

If the keyboard is not responding. Press and hold the Power button on the top of your chassis until the computer shuts down. Then press the Power button to turn it on.

?I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)?

Ensure that you enter the correct network security key for the wireless network you want to connect to.

Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.

?The arrow keys on the number key pad are not working.

Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.

ENGLISH

ASUS M11AA Desktop PC

65

Image 65
Contents M11AA E7956 First Edition December Contents Chapter Troubleshooting Chapter Using the utilitiesFederal Communications Commission Statement Asus Recycling/Takeback ServicesCanadian Department of Communications Statement IC Canadian Compliance StatementRF Equipment Notices TV Tuner on selected models Safety informationAsus websites Asus Local Technical Support Where to find more informationConventions used in this guide Package contents Getting to know your computer WelcomeFront panel EnglishRear panel Activity/Link LED Speed LED Status Description LAN port LED indicationsAudio 2, 4, 6, or 8-channel configuration Connecting an external monitor Setting up your computerUsing the Asus Graphics Card on selected models only To connect an external monitor using the Asus Graphics CardUsing the onboard display output ports Connecting the power cord Connecting a USB keyboard and a USB mouseTo turn your computer on Turning your computer onTurning your computer on English To start for the first time Starting for the first timeWindows apps Using the Windows UIStart screen Hotspots on a running app Hotspots on the Start screen HotspotsWith Windows apps From a running app screenFrom the Start screen Launching apps Working with Windows appsCustomizing apps Resizing appsPinning an app on the Start screen Accessing the All Apps screenLaunching the All Apps screen Launching the Charms bar Charms barInside the Charms bar To use Snap Snap featureUsing Snap Other keyboard shortcuts To turn your Desktop PC OFF Turning your Desktop PC OFFPutting your Desktop PC to sleep Quickly enter the Bios Entering the Bios SetupFront panel Connecting a USB storage deviceTo connect a USB storage device To remove a USB storage deviceConnecting Headphone and Mic Connecting microphone and speakersConnecting 4-channel Speakers Connecting 2-channel SpeakersConnecting 8-channel Speakers Connecting 6-channel SpeakersTo set up multiple displays Connecting multiple external displaysSetting up multiple displays Launch the Desktop mode from the Start screen Connecting an Hdtv English To maintain the proper posture Proper posture when using your Desktop PCTo use the memory card Using the memory card readerInserting an optical disc Using the optical driveRemoving an optical disc To insert an optical discAsus PK1100 keyboard Using the keyboard on selected models onlyAsus KB34211 modern wired keyboard To connect via a DSL/cable modem Wired connectionConnecting via a DSL/cable modem To connect via a LAN Connecting via a local area network LANSharing Center Configuring a dynamic IP/PPPoE network connectionClick Obtain an IP address automatically and click OK To configure a static IP network connection Configuring a static IP network connectionSelect Broadband PPPoE and click Next Click Use the following IP addressWireless connection on selected models only To connect to a Wi-Fi network English Asus AI Suite Using AI SuiteTo launch EPU Launching and configuring EPUTool menu To launch Probe Launching and configuring ProbeTo configure Probe To launch Sensor Recorder Launching and configuring Sensor RecorderTo configure Sensor Recorder Asus Update Update menuMonitor menu Launching SensorMyLogo Changing the Bios boot logoSupport screen Settings screenSystem Information screen Asus Smart Cooling System optional Configuring the Uefi Bios modelsEnglish Resetting your PC Recovering your systemRecovering from a system image file Creating a USB recovery driveWhen the process is completed, click Finish Removing everything and reinstalling Windows Troubleshooting Troubleshooting? When using multiple monitors, only one monitor has display Picture on the Hdtv is distorted Display PowerAudio LANSystem CPU Address Asus contact information