3.3Troubleshooting (FAQ)
Problem |
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| Possible Solution |
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Power LED is not ON |
| • | Press the | button to check if the monitor |
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| • | is in the ON mode. |
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| Check if the power cord is properly |
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| connected to the monitor and the power |
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| outlet. |
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The power LED lights amber and there is no |
| • | Check if the monitor and the computer are |
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screen image |
| • | in the ON mode. |
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| Make sure the signal cable is properly |
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| • | connected the monitor and the computer. |
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| Inspect the signal cable and make sure |
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| • | none of the pins are bent. |
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| Connect the computer with another |
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| available monitor to check if the computer |
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| is properly working. |
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Screen image is too light or dark |
| • | Adjust the Contrast and Brightness settings |
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| via OSD. |
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Screen image is not centered or sized |
| • | Press the | A button for two seconds to |
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properly |
| • | automatically adjust the image. |
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| Adjust the |
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| via OSD. |
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Screen image bounces or a wave pattern is |
| • | Make sure the signal cable is properly |
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present in the image |
| • | connected to the monitor and the computer. |
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| Move electrical devices that may cause |
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| electrical interference. |
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Screen image has color defects (white does |
| • | Inspect the signal cable and make sure that |
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not look white) |
| • | none of the pins are bent. |
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| Perform Reset via OSD. |
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| • | Adjust the R/G/B color settings or select the |
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| Color Temperature via OSD. |
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Screen image is blurry or fuzzy |
| • | Press the | A button for two seconds to |
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| automatically adjust the image (for VGA |
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| • | mode only). |
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| Adjust the Phase and Clock settings via |
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| OSD. |
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No sound or sound is low |
| • | Ensure that the audio cable is properly |
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| • | connected to the monitor and the computer |
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| Adjust the volume settings of both your |
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| • | monitor and computer. |
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| Ensure that the computer sound card driver |
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| is properly installed and activated. |
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Webcam is not working |
| • | Make sure that you have connected the |
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| USB 2.0 cable securely to both the LCD |
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| • | monitor and your computer. |
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| Make sure that you use the Microsoft ® |
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| Windows | ® Vista/XP Service Pack 2 |
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| operation systems. |
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ASUS LCD Monitor VK221/VK222 Series |
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| 3- | ||