Asus CM1855US004S, CM1855-US003S, CM1855US002S user manual Troubleshooting, Click Applications tab

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Chapter 7

Troubleshooting

Troubleshooting

This chapter presents some problems you might encounter and the possible solutions.

?My computer cannot be powered on and the power LED on the front panel does not light up

Check if your computer is properly connected.

Check if the wall outlet is functioning.

Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON/OFF in Chapter 1.

?My computer hangs.

Do the following to close the programs that are not responding:

1.Simultaneously press <Alt> +� <Ctrl> +� <Delete> keys on the keyboard, then click Start Task Manager.

2.Click Applications tab.

3.Select the program that is not responding, then click End Task.

If the keyboard is not responding. Press and hold the Power button on the top of your chassis until the computer shuts down. Then press the Power button to turn it on.

?I cannot connect to a wireless nestwork using the ASUS WLAN Card (on selected models only)?

Ensure that you enter the correct network security key for the wireless network you want to connect to.

Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.

?The arrow keys on the number key pad are not working.

Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.

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ASUS CM1855

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Contents Asus Desktop PC E7669 Third Edition August Contents Troubleshooting Asus contact information Chapter Connecting to the InternetChapter Using the utilities Chapter TroubleshootingFederal Communications Commission Statement Asus Recycling/Takeback ServicesCanadian Department of Communications Statement IC Canadian Compliance StatementRF Equipment Notices Safety information Where to find more information Conventions used in this guideAsus websites Asus Local Technical Support Package contents Welcome Getting to know your computerFront panel English Rear panel Power connector. Plug the power cord to this connectorAudio 2, 4, 6, or 8-channel configuration Air vents. These vents allow air ventilationMicrophone port pink. This port connects to a microphone Activity/Link LED Speed LED Status Description LAN port LED indicationsTo connect an external monitor using the Asus Graphics Card Setting up your computerConnecting an external monitor Using the Asus Graphics Card on selected models onlyConnecting the power cord Connecting a USB keyboard and a USB mouseTurning your computer on To turn your computer onWait until the operating system loads automatically To start for the first time Starting for the first timeUsing the Windows UI Start ScreenWindows Apps Hotspots on a running app Hotspots on the Start Screen HotspotsFrom a running app screen From the Start ScreenWith Windows Apps Resizing apps Working with Windows AppsLaunching apps Customizing appsAccessing the All Apps screen Launching the All Apps screenPinning an app on the Start Screen Launching the Charm bar Charm barInside the Charm bar Snap feature Using SnapTo use Snap Other keyboard shortcuts Turning your Desktop PC OFF Putting your Desktop PC to sleepTo turn your Desktop PC OFF Quickly enter the Bios Entering the Bios SetupTo remove a USB storage device Connecting a USB storage deviceTo connect a USB storage device Insert the USB storage device to your computerConnecting Headphone and Mic Connecting 2-channel Speakers Connecting microphone and speakersConnecting 6-channel Speakers Connecting 4-channel SpeakersConnecting 8-channel Speakers Connecting multiple external displays Setting up multiple displaysTo set up multiple displays From the Start Screen Launch the Desktop mode from the Start ScreenConnecting an Hdtv English To maintain the proper posture Proper posture when using your Desktop PCUsing the memory card reader To use the memory cardInsert the memory card into the card slot To insert an optical disc Using the optical driveInserting an optical disc Removing an optical discUsing the keyboard on selected models only Asus KB34211 modern wired keyboardAsus PK1100 keyboard To connect via a DSL/cable modem Wired connectionConnecting via a DSL/cable modem Set up your DSL/cable modemTo connect via a LAN Connecting via a local area network LANConfiguring a dynamic IP/PPPoE network connection Sharing CenterRight-click on your LAN and select Properties Click Obtain an IP address automatically and click OK Select Broadband PPPoE and click Next Configuring a static IP network connectionTo configure a static IP network connection When done, click OKWi-Fi connection on selected models only To connect to a Wi-Fi network English Asus AI Suite Installing AI SuiteUsing AI Suite To install AI SuiteClick Tool EPU on the AI Suite II main menu bar Launching and configuring EPUTool menu To launch EPUClick Tool Probe II on the AI Suite II main menu bar Launching and configuring ProbeTo configure Probe To launch ProbeClick Tool Sensor Recorder on the AI Suite II main menu bar Launching and configuring Sensor RecorderTo configure Sensor Recorder To launch Sensor RecorderLaunching Sensor Update menuAsus Update Monitor menuMyLogo Changing the Bios boot logoSettings screen System Information screenSupport screen Configuring the Uefi Bios models Enter the Bios Setup programAsus Smart Cooling System optional English Creating a USB recovery drive Recovering your systemResetting your PC Recovering from a system image fileWhen the process is completed, click Finish Launch the Charm bar Removing everything and reinstalling WindowsClick Applications tab Troubleshooting? When using multiple monitors, only one monitor has display Right-click , then click Eject from the menu Picture on the Hdtv is distortedPower Ensure that the power cord isDisplay Audio System Use an anti-virus software toSend the damaged hard disk Update the Bios Address Asus contact information