Asus CM1855US006S, CM1855-US003S, CM1855US002S Power, Display, Ensure that the power cord is

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Power

	Problem	Possible Cause	Action
			• Set your computer’s power voltage
			switch to your area’s power
		Incorrect power voltage	requirements.
		Incorrect power voltage	• Adjust the voltage settings. Ensure
			• Adjust the voltage settings. Ensure
			that the power cord is unplugged
	No power		from the power outlet.
	No power	Your computer is not	Press the power key on the front panel
	(The power	Your computer is not	to ensure that your computer is turned
	(The power	turned on.	to ensure that your computer is turned
	indicator is off)	turned on.	on.
	indicator is off)		on.
		Your computer’s power	• Ensure that the power cord is
		cord is not properly	properly connected.
		connected.	• Use other compatible power cord.
		PSU (Power supply unit)	Contact the ASUS Service Center
		PSU (Power supply unit)	about installing another PSU on your
		problems	about installing another PSU on your
		problems	computer.
			computer.

Display

	Problem	Possible Cause	Action
			• Connect the signal cable to the
	No display	The signal cable is	correct display port (onboard VGA
	No display	not connected to the	or discrete VGA port).
	output after	correct VGA port on your	• If you are using a discrete VGA
	turning the	computer.	card, connect the signal cable to
	computer on		the discrete VGA port.
	(Black screen)		the discrete VGA port.
	(Black screen)	Signal cable problems	Try connecting to another monitor.
		Signal cable problems	Try connecting to another monitor.

66	Chapter 7: Troubleshooting

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Contents Asus Desktop PC E7669 Third Edition August Contents Chapter Troubleshooting Chapter Connecting to the InternetChapter Using the utilities Troubleshooting Asus contact informationAsus Recycling/Takeback Services Federal Communications Commission StatementIC Canadian Compliance Statement Canadian Department of Communications StatementRF Equipment Notices Safety information Where to find more information Conventions used in this guideAsus websites Asus Local Technical Support Package contents Welcome Getting to know your computerFront panel English Power connector. Plug the power cord to this connector Rear panelAudio 2, 4, 6, or 8-channel configuration Air vents. These vents allow air ventilationMicrophone port pink. This port connects to a microphone LAN port LED indications Activity/Link LED Speed LED Status DescriptionUsing the Asus Graphics Card on selected models only Setting up your computerConnecting an external monitor To connect an external monitor using the Asus Graphics CardConnecting a USB keyboard and a USB mouse Connecting the power cordTurning your computer on To turn your computer onWait until the operating system loads automatically Starting for the first time To start for the first timeUsing the Windows UI Start ScreenWindows Apps Hotspots Hotspots on a running app Hotspots on the Start ScreenFrom a running app screen From the Start ScreenWith Windows Apps Customizing apps Working with Windows AppsLaunching apps Resizing appsAccessing the All Apps screen Launching the All Apps screenPinning an app on the Start Screen Charm bar Launching the Charm barInside the Charm bar Snap feature Using SnapTo use Snap Other keyboard shortcuts Turning your Desktop PC OFF Putting your Desktop PC to sleepTo turn your Desktop PC OFF Entering the Bios Setup Quickly enter the BiosInsert the USB storage device to your computer Connecting a USB storage deviceTo connect a USB storage device To remove a USB storage deviceConnecting microphone and speakers Connecting Headphone and Mic Connecting 2-channel SpeakersConnecting 4-channel Speakers Connecting 6-channel SpeakersConnecting 8-channel Speakers Connecting multiple external displays Setting up multiple displaysTo set up multiple displays Launch the Desktop mode from the Start Screen From the Start ScreenConnecting an Hdtv English Proper posture when using your Desktop PC To maintain the proper postureUsing the memory card reader To use the memory cardInsert the memory card into the card slot Removing an optical disc Using the optical driveInserting an optical disc To insert an optical discUsing the keyboard on selected models only Asus KB34211 modern wired keyboardAsus PK1100 keyboard Set up your DSL/cable modem Wired connectionConnecting via a DSL/cable modem To connect via a DSL/cable modemConnecting via a local area network LAN To connect via a LANConfiguring a dynamic IP/PPPoE network connection Sharing CenterRight-click on your LAN and select Properties Click Obtain an IP address automatically and click OK When done, click OK Configuring a static IP network connectionTo configure a static IP network connection Select Broadband PPPoE and click NextWi-Fi connection on selected models only To connect to a Wi-Fi network English To install AI Suite Installing AI SuiteUsing AI Suite Asus AI SuiteTo launch EPU Launching and configuring EPUTool menu Click Tool EPU on the AI Suite II main menu barTo launch Probe Launching and configuring ProbeTo configure Probe Click Tool Probe II on the AI Suite II main menu barTo launch Sensor Recorder Launching and configuring Sensor RecorderTo configure Sensor Recorder Click Tool Sensor Recorder on the AI Suite II main menu barMonitor menu Update menuAsus Update Launching SensorChanging the Bios boot logo MyLogoSettings screen System Information screenSupport screen Configuring the Uefi Bios models Enter the Bios Setup programAsus Smart Cooling System optional English Recovering from a system image file Recovering your systemResetting your PC Creating a USB recovery driveWhen the process is completed, click Finish Removing everything and reinstalling Windows Launch the Charm barTroubleshooting Click Applications tab? When using multiple monitors, only one monitor has display Picture on the Hdtv is distorted Right-click , then click Eject from the menuPower Ensure that the power cord isDisplay Audio System Use an anti-virus software toSend the damaged hard disk Update the Bios Asus contact information Address