Dell 1.3.0.0 manual Troubleshooting Devices That Cannot Locate

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AAppendix . . . . . . . . . . . . . . . . . . . . . . . . 81

Troubleshooting Devices That Cannot Locate

Configuration Files . . . . . . . . . . . . . . . . . . . . 81

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Contents

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Contents Administrator’s Guide 2013 Contents Windows 2008/Windows 2008 R2 Server Typical Use Case Scenarios Troubleshooting Devices That Cannot Locate Introduction OverviewKey Features What’s New Introduction Supported Dell Wyse Thin Client Systems Introduction Related Documentation and Services Supported Operating SystemsDell Wyse Technical Support Dell Wyse Online Community Pre-requisites to Install WCM Page Downloading and Installing WCM Installing WCM Server ApplicationDownloading WCM Installing WCM Client WCM EnvironmentConfiguring the Repository Server WESSetting up the FTP port on a Windows 2003 Server Setting up the Http and HTTPs Ports on a Windows 2003 Server Wyse WE8S Setting up the FTP Port on a Windows 2008 Server Setting up the Http and HTTPs Ports on a Windows 2008 ServerConfiguring the Repository Server on a Windows 7 System Setting up the FTP Port on a Windows 7 SystemSetting up the Http and Https Ports on a Windows 7 System Alias Name WCMDiscovery Settings for the WCM Server DNS Service Record LookupConfiguring the DNS Service Lookup Page Service Name WCM Protocol tcp DNS Hostname Lookup Configuring the DNS Hostname Dhcp Option Tags Lookup Dhcp Option Tags Description Examples of Values to Use183 184Configuring Dhcp Options Dhcp Options Name Data Type Code Description Configuring the WCM Thin Client Systems Configuring the Dell Wyse Device Manager WDM Server Files\WDM\WDMWCM\RP Command\TestRPWES\Wyse\WES\WESConfig.xml About the WCM Application GUI Save NewOpen OptionsCreating New Configuration Files For FTPEditing Existing Configuration Files Configuration DetailsConnections RDPConnection Name Basic Settings AutostartPassword Domain NameBits Screen Mode TypeScreen Color Depth Local Resources Redirect ClipboardRedirect Smart Card Other RDP SettingsUnrecognized Settings Click Apply Changes toVMware View Broker Login as Current UserSSL Configuration Broker HistoryCitrix Content Fetching Flash Player Redirection Settings Use Flash RemotingEnable Server Side Client-side ContentServer Options Logon Methods Display DimensionsAdvanced Settings Automatic Reconnection Color DepthVWorkspace Device Configuration ConnectionsDisplay Mouse Keyboard Share New Share Timezone Ethernet Wireless Profile Audio Power OS Configuration Browser, Firewall, and AeroTrusted Sites HomeIE Favourites Click Apply and ExitClock2 Settings Other SettingsClock1 Settings ClocksExit from Appliance Appliance Mode SettingsMode Shut Down Appliance ModeConfiguration Description Appliance CommandAppliance Mode LineAppliance Mode Workflow on Thin Client Devices Disabling or Stopping the Appliance ModeAgent Settings Select Options Agent Settings on the menuUsing Your Configuration Files Setting Up Automatic ConfigurationSetting Up Manual Configuration Page Importing Thin Client Configurations Launching the WCM ClientFallback Mechanism for Failed Download of Configuration File Exporting Thin Client Configurations Using Configuration HistoryManually Setting Debug Options on a Thin Client Click Debug Settings to launch the WCM Debugging windowTypical Use Case Scenarios Typical Use Case Scenarios Typical Use Case Scenarios Typical Use Case Scenarios Appendix Appendix