Dell 1.3.0.0 manual Manually Setting Debug Options on a Thin Client

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4Click Import to apply the file to the thin client system immediately.

5Click Delete to delete a configuration file from the list. If you have downloaded the file from a remote server, then it does not delete the file from the server.

NOTE: You cannot delete the factory default configuration file.

Manually Setting Debug Options on a Thin Client

The WCM Debugging dialog box allows you to manually set debug options on the thin client. Setting the debug options enables you to troubleshoot issues with the thin client by reviewing the debug log file that is created if this option is configured.

To set the debug options:

1Launch the WCM Client from the control panel.

2Click Debug Settings to launch the WCM Debugging window.

3Select the Debug Mode from one of the following options:

–File Logging — This is the default option and stores debug messages in the wcmdebug file in C:\Users\Public\Documents on WE8S and WES7 thin clients, or in C:\Documents and Settings\All Users\Documents\Wyse on WES2009 thin clients.

–Verbose — This option sends debug messages to the Microsoft DbgView utility running locally on the thin client.

4Select the Debug Level from one of the following options:

–Level 1 (Informational) — Includes informational messages only.

–Level 2 (Errors) — Includes informational messages and error messages only.

–Level 3 (Debug) — Includes informational messages, error messages, and debugging messages.

5Click OK to apply the debug settings.

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Using the Dell Wyse Configuration Manager (WCM) Client

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Contents Administrator’s Guide 2013 Contents Windows 2008/Windows 2008 R2 Server Typical Use Case Scenarios Troubleshooting Devices That Cannot Locate Introduction OverviewKey Features What’s New Introduction Supported Dell Wyse Thin Client Systems Introduction Supported Operating Systems Related Documentation and ServicesDell Wyse Technical Support Dell Wyse Online Community Pre-requisites to Install WCM Page Installing WCM Server Application Downloading and Installing WCMDownloading WCM Installing WCM Client WCM EnvironmentConfiguring the Repository Server WESSetting up the FTP port on a Windows 2003 Server Setting up the Http and HTTPs Ports on a Windows 2003 Server Wyse WE8S Setting up the FTP Port on a Windows 2008 Server Setting up the Http and HTTPs Ports on a Windows 2008 ServerConfiguring the Repository Server on a Windows 7 System Setting up the FTP Port on a Windows 7 SystemSetting up the Http and Https Ports on a Windows 7 System Alias Name WCMDiscovery Settings for the WCM Server DNS Service Record LookupConfiguring the DNS Service Lookup Page Service Name WCM Protocol tcp DNS Hostname Lookup Configuring the DNS Hostname Dhcp Option Tags Lookup Dhcp Option Tags Description Examples of Values to Use183 184Configuring Dhcp Options Dhcp Options Name Data Type Code Description Configuring the WCM Thin Client Systems Configuring the Dell Wyse Device Manager WDM Server Files\WDM\WDMWCM\RP Command\TestRPWES\Wyse\WES\WESConfig.xml About the WCM Application GUI New OpenSave OptionsCreating New Configuration Files For FTPEditing Existing Configuration Files Configuration DetailsConnections RDPBasic Settings Autostart PasswordConnection Name Domain NameScreen Mode Type Screen Color DepthBits Local Resources Redirect ClipboardOther RDP Settings Unrecognized SettingsRedirect Smart Card Click Apply Changes toVMware View Login as Current User SSL ConfigurationBroker Broker HistoryCitrix Flash Player Redirection Settings Use Flash Remoting Enable Server SideContent Fetching Client-side ContentDisplay Dimensions Advanced Settings Automatic ReconnectionServer Options Logon Methods Color DepthVWorkspace Device Configuration ConnectionsDisplay Mouse Keyboard Share New Share Timezone Ethernet Wireless Profile Audio Power OS Configuration Browser, Firewall, and AeroHome IE FavouritesTrusted Sites Click Apply and ExitOther Settings Clock1 SettingsClock2 Settings ClocksAppliance Mode Settings Mode Shut Down ApplianceExit from Appliance ModeAppliance Command Appliance ModeConfiguration Description LineAppliance Mode Workflow on Thin Client Devices Disabling or Stopping the Appliance ModeAgent Settings Select Options Agent Settings on the menuUsing Your Configuration Files Setting Up Automatic ConfigurationSetting Up Manual Configuration Page Importing Thin Client Configurations Launching the WCM ClientFallback Mechanism for Failed Download of Configuration File Exporting Thin Client Configurations Using Configuration HistoryManually Setting Debug Options on a Thin Client Click Debug Settings to launch the WCM Debugging windowTypical Use Case Scenarios Typical Use Case Scenarios Typical Use Case Scenarios Typical Use Case Scenarios Appendix Appendix