Dell 1.3.0.0 manual Fallback Mechanism for Failed Download of Configuration File

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•The Port is displayed by default. The default ports for FTP, HTTP, and HTTPS are 21, 80, and 443 respectively.

•Enter the folder Path where the configuration file is saved in the remote location if you have not used the default path.

•Enter the Username and Password to access the Repository server.

NOTE: If you have been deploying your configuration files locally and the Protocol is set to Local in the Agent Settings dialog box of the WCM Application GUI and Import Configuration is set to Local in the Import Configuration dialog box of the WCM Client, you can switch back to a remote download of the configuration files. You must set the Protocol to FTP, HTTP, or HTTPS using the Agent Settings dialog box of the WCM Application GUI. You must also ensure that you set the Import Configuration to Remote in the Import Configuration dialog box of the WCM Client. You cannot switch back to a remote download using only the Agent Settings dialog box of the WCM Application GUI.

4If you want the configuration file to be imported everytime the thin client system boots, check the Import configuration on every boot option.

NOTE: If the Import configuration on every boot option is selected, the WCM remote repository is discovered in the following order of preference DNS- SRV, DNS-Host,DHCP Options, Registry Settings in the remote settings. If none of the above are configured, then the Import configuration on every boot option is not implemented.

5Click Save Settings.

6Click Import to apply the settings in the configuration file to the thin client system immediately.

Fallback Mechanism for Failed Download of Configuration File

If you have configured the DNS-SRV, DNS-Host, DHCP Options, and Registry Settings in the remote settings, and the configuration file does not download, then the fallback mechanism for each of the preceding mechanisms is as follows:

1For a device specific configuration or for a local user, if the WE8SConfig.xml, or WES7Config.xml, or WESConfig.xml fails to download from the remote path, check the configuration history for the same named latest configuration and apply that file.

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Using the Dell Wyse Configuration Manager (WCM) Client

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Contents Administrator’s Guide 2013 Contents Windows 2008/Windows 2008 R2 Server Typical Use Case Scenarios Troubleshooting Devices That Cannot Locate Introduction OverviewKey Features What’s New Introduction Supported Dell Wyse Thin Client Systems Introduction Dell Wyse Technical Support Related Documentation and ServicesSupported Operating Systems Dell Wyse Online Community Pre-requisites to Install WCM Page Downloading WCM Downloading and Installing WCMInstalling WCM Server Application Installing WCM Client WCM EnvironmentConfiguring the Repository Server WESSetting up the FTP port on a Windows 2003 Server Setting up the Http and HTTPs Ports on a Windows 2003 Server Wyse WE8S Setting up the FTP Port on a Windows 2008 Server Setting up the Http and HTTPs Ports on a Windows 2008 ServerConfiguring the Repository Server on a Windows 7 System Setting up the FTP Port on a Windows 7 SystemSetting up the Http and Https Ports on a Windows 7 System Alias Name WCMDiscovery Settings for the WCM Server DNS Service Record LookupConfiguring the DNS Service Lookup Page Service Name WCM Protocol tcp DNS Hostname Lookup Configuring the DNS Hostname Dhcp Option Tags Lookup Dhcp Option Tags Description Examples of Values to Use183 184Configuring Dhcp Options Dhcp Options Name Data Type Code Description Configuring the WCM Thin Client Systems Configuring the Dell Wyse Device Manager WDM Server Files\WDM\WDMWCM\RP Command\TestRPWES\Wyse\WES\WESConfig.xml About the WCM Application GUI Save NewOpen OptionsCreating New Configuration Files For FTPEditing Existing Configuration Files Configuration DetailsConnections RDPConnection Name Basic Settings AutostartPassword Domain NameBits Screen Mode TypeScreen Color Depth Local Resources Redirect ClipboardRedirect Smart Card Other RDP SettingsUnrecognized Settings Click Apply Changes toVMware View Broker Login as Current UserSSL Configuration Broker HistoryCitrix Content Fetching Flash Player Redirection Settings Use Flash RemotingEnable Server Side Client-side ContentServer Options Logon Methods Display DimensionsAdvanced Settings Automatic Reconnection Color DepthVWorkspace Device Configuration ConnectionsDisplay Mouse Keyboard Share New Share Timezone Ethernet Wireless Profile Audio Power OS Configuration Browser, Firewall, and AeroTrusted Sites HomeIE Favourites Click Apply and ExitClock2 Settings Other SettingsClock1 Settings ClocksExit from Appliance Appliance Mode SettingsMode Shut Down Appliance ModeConfiguration Description Appliance CommandAppliance Mode LineAppliance Mode Workflow on Thin Client Devices Disabling or Stopping the Appliance ModeAgent Settings Select Options Agent Settings on the menuUsing Your Configuration Files Setting Up Automatic ConfigurationSetting Up Manual Configuration Page Importing Thin Client Configurations Launching the WCM ClientFallback Mechanism for Failed Download of Configuration File Exporting Thin Client Configurations Using Configuration HistoryManually Setting Debug Options on a Thin Client Click Debug Settings to launch the WCM Debugging windowTypical Use Case Scenarios Typical Use Case Scenarios Typical Use Case Scenarios Typical Use Case Scenarios Appendix Appendix