Cisco Systems 3.6 Severity Propagation, Sequence Association and Root Cause Analysis

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Chapter 1 Fault Management Overview

Severity Propagation

From an operator’s point of view, the managed entity is always a complete ticket. Operations such as Acknowledge, Force-clear or Remove are always applied to the whole ticket. The ticket also assumes an overall, propagated severity.

Sequence Association and Root Cause Analysis

There are two different types of relationships in Cisco ANA alarm management:

Sequence Association—The association between events, which creates the event sequences and alarms.

Root Cause Analysis—The association between alarms (event sequences) which represents the root cause relationship.

The following figure shows how both types of relationship are implemented in the ticket hierarchy:

Figure 1-6 Sequence Association vs. Root Cause Analysis

In the above figure, the alarms are correlated into a hierarchy according to root cause. Within each alarm is its respective event sequence representing the lifecycle of the alarm.

Severity Propagation

Each event has an assigned severity (user-configurable). For example, a link-up event may be assigned critical severity, while its corresponding link-up event will have normal severity.

Cisco Active Network Abstraction Fault Management User Guide, Version 3.6 Service Pack 1

1-6

OL-14284-01

 

 

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Contents Americas Headquarters Page N T E N T S Multi Route Correlation Cloud VNE Alarm Sending Event Correlator About This Guide ViiViii Fault Management Overview Managing EventsAlarm Basic Concepts and TermsEvent Event SequenceRepeating Event Sequence Flapping EventsCorrelation By Root Cause TicketSeverity Propagation Sequence Association and Root Cause AnalysisEvent Processing Overview OL-14284-01 Fault Detection and Isolation Unreachable Network ElementsVNE Integrity Service Sources of Alarms On a DeviceAlarm Integrity Fault Detection and Isolation Integrity Service Event Suppression Cisco ANA Event Correlation and SuppressionRoot-Cause Correlation Process Cisco ANACorrelation by Key Root-Cause AlarmsCorrelation Flows Correlation by FlowCorrelating TCA Using WeightsDC Model Correlation Cache Connectivity Test Device Unreachable AlarmAdvanced Correlation Scenarios Device Fault Identification Device Unreachable ExampleIP Interface Status Down Alarm IP Interface Failure ScenariosCorrelation of Syslogs and Traps All IP Interfaces Down Alarm IP Interface Failure ExamplesInterface Example 10.200.1.2 General Interface Example ATM Examples Ethernet, Fast Ethernet, Giga Ethernet ExamplesInterface Registry Parameters Ip interface status down ParametersMulti Route Correlation Multi Route Correlation Example11 Multi Route Correlation Example GRE Tunnel Down/Up Alarm Generic Routing Encapsulation GRE Tunnel Down/UpGRE Tunnel Down Correlation Example 14 GRE Tunnel Down Example 1 Single GRE Tunnel15 GRE Tunnel Down Example 2 Multiple GRE Tunnels 16 Alarms Correlation to GRE Tunnel Down Ticket LDP Neighbor Down Alarm BGP Process Down AlarmMpls Interface Removed Alarm OL-14284-01 Types of Unmanaged Networks Supported Correlation Over Unmanaged SegmentsCloud VNE Supported When Logical Inventory Physical Inventory Cloud Problem Alarm Cloud Correlation ExampleOL-14284-01 Event and Alarm Configuration Parameters Alarm Type DefinitionGeneral Event Parameters Event Sub-Type Configuration ParametersRoot Cause Configuration Parameters Correlation Configuration Parameters Network Correlation ParametersSystem Correlation Configuration Parameters Flapping Event Definitions ParametersImpact Analysis Impact Analysis OptionsImpact Report Structure Affected SeveritiesImpact Analysis GUI Affected Parties TabViewing a Detailed Report For the Affected Pair Detailed Report For the Affected Pair Disabling Impact Analysis Accumulating Affected PartiesUpdating Affected Severity Over Time Accumulating the Affected Parties In an AlarmAccumulating the Affected Parties In the Correlation Tree OL-14284-01 Supported Service Alarms BGP process up Shut down on a deviceAll ip interfaces Sent when all IP interfaces True Warnin Shelf Out Link Over Utilized Rx DormantTx Dormant OL-14284-01 Event and Alarm Correlation Flow Software Function Architecture Figure B-1 Event Correlation Flow VNE levelEvent Correlation Event Correlation FlowEvent Creation VNE level Post-Correlation Rule Event Correlator Alarm Sending Event CorrelatorCorrelation Logic Event Correlator
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3.6 specifications

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