7Troubleshooting Guide
Check the following when there is a problem with the product.
1.. If the status indicator is dark even when the monitor is powered on, ensure the power cord is tightly connected to the monitor and socket.
2.. If the message Check signal cable is displayed, tightly connect the video cable to the monitor and PC.
3.. If you remove and reconnect the video cable when Max. Power Saving is set to On, the monitor may power off before it is recognized by the PC. Be sure to change the setting to Off before the monitor is powered off.
4.. If the picture is displayed in a single color, ensure the video cable is tightly connected to the monitor and PC.
5.. If the picture from a desktop PC does not display normally after the graphics card has been replaced, check to see if the correct driver for the graphics card is installed. Then change the graphics card setting to the video signal mode (resolution) supported by the monitor, referring to Table 3.
6.. If the monitor does not power on even after you pressed the 
button, check that the power switch (POWER S/W) on the back of the monitor is turned on.
Service Center
Contact our service center for more information. (Please check the model
name and serial number in advance.)
NORTH AMERICA
CANADA | http://www.samsung.com | |
MEXICO | http://www.samsung.com | |
USA | http://www.samsung.com | |
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FRANCE | 01 48 63 00 00 | http://www.samsung.com |
GERMANY | http://www.samsung.com | |
ITALIA | http://www.samsung.com | |
SPAIN | http://www.samsung.com | |
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| ASIA |
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CHINA | http://www.samsung.com | |
HONG KONG | http://www.samsung.com | |
JAPAN | http://www.samsung.com/jp | |
KOREA | http://www.samsungsvc.co.kr | |
TAIWAN | http://www.samsung.com | |
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