Samsung P50HP-2, P63FP-2 user manual Problems related to the Screen, Check Signal Cable message

Page 100

Troubleshooting

A:Check if the signal cable between the computer and the PDP Display is securely con- nected.

(Refer to Connecting a Computer)

Problems related to the Screen

Note

Problems related to the PDP Display screen and their solutions are listed.

Q:The screen is blank and the power indicator is off.

A:Ensure that the power cord is firmly connected and the PDP Display is on. (Refer to the Connecting a Computer)

Q:"Check Signal Cable" message.

A:Ensure that the signal cable is firmly connected to the PC or video sources.

(Refer to the Connecting a Computer)

A:Ensure that the PC or video sources are turned on.

Q:"Not Optimum Mode" message.

A:Check the maximum resolution and the frequency of the video Adaptor.

A:Compare these values with the data in the Preset Timing Modes Chart.

Q:The picture rolls vertically.

A:Check if the signal cable is securely connected. Re-connect it, if necessary. (Refer to Connecting a Computer)

Q:The image is not clear; picture is blurred.

A:Run Frequency Coarse and Fine tuning.

A:Turn on again after removing all accessories (video extension cable, etc.)

A:Set the resolution and frequency to the recommended ranges.

Q:The picture image is unstable and shakes.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the PDP Display. If not, reset them referring to the current Information under the PDP Display menu and Preset Timing Modes.

Q:Ghost images are shown in the picture.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the PDP Display. If not, reset them referring to the current Information under the PDP Display menu and Preset Timing Modes.

Q:The image is too light or too dark.

A:Adjusts the brightness and contrast. (Refer to the Brightness, Contrast)

74

Page 99 Page 101
Image 100
Page 99 Page 101
Contents PDP Display SyncMaster P50HP, P50HP-2, P63FP, P63FP-2Power NotationalInstallation Clean Others Page Page Page Page Checking the Contents of the Package Package ContentsUnpacking Manuals CablesOthers Sold separatelyFront Your PDP DisplayPC → DVI → AV → Hdmi → MagicInfo → BNC → Component Power RearAV/COMPONENT Audio in R-AUDIO Audio OUT Using the Anti-Theft Kensington Lock Remote ControlPower MTS MagicInfo Wall Bracket Installation DimensionsComponents Wall Bracket Assembly To mount the product on the wall bracket Wall Bracket Angle Adjustment Page Dimensions Wall Bracket Assembly To mount the product on the wall bracket Wall Bracket Angle Adjustment Page Connecting a Computer ConnectionsPage Connecting to Other devices Connecting AV DevicesConnecting to a Camcorder Connecting the BNC to BNC cable Connecting Using a DVI CableConnecting Using a Hdmi Cable Connecting Using a DVI to Hdmi CableConnecting a DVD Player Connecting a DTV Set Top Cable/Satellite Box Connecting to an Audio SystemUsing the Software Installation Problems UninstallIntroduction Main ScreenPage Power Control Port SelectionPage Page Input Source MDC OSDPage Image Size HDMI1/HDMI2Page Time Time Setting up Timer and Holiday Management Page PIP PIP SizePIP Source HDMI1/HDMI2 Settings Picture Settings Picture PC Settings Audio Settings Image Lock SRS TS XTMaintenance Lamp Control Maintenance Scroll Maintenance Video Wall Page Page Troubleshooting Settings Value Display In Multiple Display ModeSource List Input Available ModesEdit Name Picture PC / DVI / BNC / MagicInfo Mode Available Modes MagicBrightCustom ContrastBrightness SharpnessColor Tone Color ControlRed GreenBlue Color TempAuto Adjustment Signal BalanceFine PositionGain Signal ControlOffset Size Picture AV / Hdmi / Component Mode Available ModesMode Dynamic, Standard, Movie, or Custom can be activated Color TintDigital NR Digital Noise Reduction Sound Available Modes Film ModeOff Bass TrebleSetup Available Modes Auto VolumeBalance Time LanguageClock Set Sleep Timer Timer1 / Timer2 / Timer3→ ENTER→ Timer1 / Timer2 / Timer3 Holiday ManagementDelete All Delete Selected→ → Enter → Delete All Safety Lock Change PIN Menu TransparencyLock High Medium Low OpaqueEnergy Saving Hdmi Black LevelVideo Wall Normal LowFormat HorizontalFull NaturalVertical Screen DividerSafety Screen Pixel ShiftHorizontal Dot Vertical LineTimer Scroll Bar Eraser All White Pattern PeriodMode-Scroll 1~5 sec Mode-Bar,Eraser 10~50 sec Scroll BarEraser All WhitePattern Resolution SelectOff 1024 x Power On Adjustment ResetSide Gray 1280 x 1360 x 1366 xImage Reset Color ResetOSD Rotation Multi Control Available ModesID Setup Multi ControlMagicInfo Available Modes ID InputMagicInfo Page Page Page Self-Test Feature Check Maintenance and CleaningProblems related to the Installation PC Mode Symptoms and Recommended ActionsCheck List Check Signal Cable message Problems related to the ScreenNot Optimum Mode message Problems related to Audio Problems related to the Remote ControlPage Page General Power Supply Signal connectorsDimensions W x H x D / Weight Vesa Mounting InterfacePreset Timing Modes PowerSaverPower off VESA, 800 x 37.879 60.317 40.000 For Better Display Product Information Image Retention FreePower Off, Screen Saver, or Power Save Mode Apply the Screen Scroll function on Product Apply the Screen Erasing function on Product Contact Samsung Worldwide North AmericaLatin America EuropeCIS Asia Pacific TermsMiddle East & Africa Screen image is called the resolution. This number Correct DisposalAuthority Correct disposal of batteries in this product Europe onlyAppendix

P63FP-2, P63FP, P50HP-2 specifications

Samsung has carved a niche in the digital signage and display technology market with its P Series, showcasing models like the P50HP-2, P63FP, and P63FP-2. These displays are engineered to deliver high-quality visual experiences while ensuring longevity and reliability for various applications, including retail, corporate environments, and public spaces.

The Samsung P50HP-2 is a 50-inch display offering a stunning 4K UHD resolution, which provides exceptional clarity and vibrant colors. It is designed to operate 24/7, making it ideal for continuous use in busy environments. The P50HP-2 comes equipped with Samsung's advanced picture clarity technology, ensuring that content appears sharp and detailed, regardless of the viewing distance. Its sleek design allows it to blend seamlessly into any setting, enhancing the overall aesthetic appeal.

The P63FP, on the other hand, features a larger 63-inch screen and is particularly notable for its high brightness levels. With 700 nits of brightness, the P63FP is optimized for visibility even in bright, well-lit environments. Its ultra-narrow bezel maximizes the viewing area, making it suitable for multi-screen configurations. This model also includes Smart Signage features that enable remote management, allowing users to control and update content from anywhere, enhancing the efficiency of display management.

Enhancing the P63FP-2 variant, the P63FP-2 offers similar specifications but includes additional features such as enhanced connectivity options and upgraded processing power. This model is designed for collaborative environments where multiple users need access to content. It supports multiple input sources, enabling seamless switching between different media forms. Furthermore, it integrates with Samsung's MagicINFO platform, which simplifies content management and scheduling.

All three models employ cutting-edge technologies such as HDR support for improved dynamic range, which significantly enhances the viewing experience by providing deeper blacks and brighter whites. Additionally, these displays incorporate Samsung's innovative thermal management solutions, ensuring optimal performance while minimizing overheating risks.

In summary, the Samsung P50HP-2, P63FP, and P63FP-2 represent the pinnacle of commercial display technology, each tailored for specific applications yet unified by their commitment to quality, reliability, and ease of use. With features designed to enhance visual experiences and facilitate content management, these displays are perfect for any modern digital signage solution.
Top Page Image Contents