Samsung P50HP-2, P63FP-2 Troubleshooting, Settings Value Display In Multiple Display Mode

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The Input source of TV works only on TV model.

The Maintenance Control function is available only for the displays where the power status is ON.

Troubleshooting

1.The display you wish to control does not appear on the Power Control Info Grid

-Check the connection of RS232C. (Check if it is properly connected to the Com1 port)

-Check the displays to see if any of the other displays connected have the same ID. If more than one displays have the same ID, those displays are not properly detected by the program due to data conflict.

-For monitors that support a Set ID between 0 to 99, you have to set the Set ID to a value between 0 and 99. Note : Check if the Set ID of the monitor is a value between 0 and 99 (set the value using the Display menu).

2.The display you wish to control does not appear on the other Control Info Grids

-Check to see if the display power is ON. (You can check this in Power Control Info Grid)

-Check if you can change the input source of the display.

3.The dialogue box appears repeatedly.

-Check to see if the display you wish to control is selected.

4.Both On Timer and Off Timer have been set but different time is showing.

-Apply current time to synchronize the display clocks.

5.The remote may not function properly when you turn off the remote Function, disconnect the RS-232C cable, or exit the program in an Irregular manner. Rerun the program and turn the remote function again to Restore normal functions.

<Note> This program may malfunction due to problems in communication circuits or interference from electronic appliances nearby.

Settings Value Display In Multiple Display Mode

When there are more than one displays connected, the settings values are displayed as follows.

1.No selection: Displays the Factory Default Value.

2.Selected one display: Fetches and displays the settings value for the selected display.

3.Selected one display (ID1) and add another display (ID3): The program, which was displaying the settings value of ID 1, fetches and displays the value of ID3.

4.If all sets are selected at the same time by clicking All and Select, the default value will be restored.

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Contents PDP Display SyncMaster P50HP, P50HP-2, P63FP, P63FP-2Power NotationalInstallation Clean Others Page Page Page Page Checking the Contents of the Package Package ContentsUnpacking Manuals CablesOthers Sold separatelyFront Your PDP DisplayPC → DVI → AV → Hdmi → MagicInfo → BNC → Component Power RearAV/COMPONENT Audio in R-AUDIO Audio OUT Using the Anti-Theft Kensington Lock Remote ControlPower MTS MagicInfo Wall Bracket Installation DimensionsComponents Wall Bracket Assembly To mount the product on the wall bracket Wall Bracket Angle Adjustment Page Dimensions Wall Bracket Assembly To mount the product on the wall bracket Wall Bracket Angle Adjustment Page Connecting a Computer ConnectionsPage Connecting to Other devices Connecting AV DevicesConnecting to a Camcorder Connecting the BNC to BNC cable Connecting Using a DVI CableConnecting Using a Hdmi Cable Connecting Using a DVI to Hdmi CableConnecting a DVD Player Connecting a DTV Set Top Cable/Satellite Box Connecting to an Audio SystemUsing the Software Installation Problems UninstallIntroduction Main ScreenPage Power Control Port SelectionPage Page Input Source MDC OSDPage Image Size HDMI1/HDMI2Page Time Time Setting up Timer and Holiday Management Page PIP PIP SizePIP Source HDMI1/HDMI2 Settings Picture Settings Picture PC Settings Audio Settings Image Lock SRS TS XTMaintenance Lamp Control Maintenance Scroll Maintenance Video Wall Page Page Troubleshooting Settings Value Display In Multiple Display ModeSource List Input Available ModesEdit Name Picture PC / DVI / BNC / MagicInfo Mode Available Modes MagicBrightCustom ContrastBrightness SharpnessColor Tone Color ControlRed GreenBlue Color TempAuto Adjustment Signal BalanceFine PositionGain Signal ControlOffset Size Picture AV / Hdmi / Component Mode Available ModesMode Dynamic, Standard, Movie, or Custom can be activated Color TintDigital NR Digital Noise Reduction Sound Available Modes Film ModeOff Bass TrebleSetup Available Modes Auto VolumeBalance Time LanguageClock Set Sleep Timer Timer1 / Timer2 / Timer3→ ENTER→ Timer1 / Timer2 / Timer3 Holiday ManagementDelete All Delete Selected→ → Enter → Delete All Safety Lock Change PIN Menu TransparencyLock High Medium Low OpaqueEnergy Saving Hdmi Black LevelVideo Wall Normal LowFormat HorizontalFull NaturalVertical Screen DividerSafety Screen Pixel ShiftHorizontal Dot Vertical LineTimer Scroll Bar Eraser All White Pattern PeriodMode-Scroll 1~5 sec Mode-Bar,Eraser 10~50 sec Scroll BarEraser All WhitePattern Resolution SelectOff 1024 x Power On Adjustment ResetSide Gray 1280 x 1360 x 1366 xImage Reset Color ResetOSD Rotation Multi Control Available ModesID Setup Multi ControlMagicInfo Available Modes ID InputMagicInfo Page Page Page Self-Test Feature Check Maintenance and CleaningProblems related to the Installation PC Mode Symptoms and Recommended ActionsCheck List Check Signal Cable message Problems related to the ScreenNot Optimum Mode message Problems related to Audio Problems related to the Remote ControlPage Page General Power Supply Signal connectorsDimensions W x H x D / Weight Vesa Mounting InterfacePreset Timing Modes PowerSaverPower off VESA, 800 x 37.879 60.317 40.000 For Better Display Product Information Image Retention FreePower Off, Screen Saver, or Power Save Mode Apply the Screen Scroll function on Product Apply the Screen Erasing function on Product Contact Samsung Worldwide North AmericaLatin America EuropeCIS Asia Pacific TermsMiddle East & Africa Screen image is called the resolution. This number Correct DisposalAuthority Correct disposal of batteries in this product Europe onlyAppendix

P63FP-2, P63FP, P50HP-2 specifications

Samsung has carved a niche in the digital signage and display technology market with its P Series, showcasing models like the P50HP-2, P63FP, and P63FP-2. These displays are engineered to deliver high-quality visual experiences while ensuring longevity and reliability for various applications, including retail, corporate environments, and public spaces.

The Samsung P50HP-2 is a 50-inch display offering a stunning 4K UHD resolution, which provides exceptional clarity and vibrant colors. It is designed to operate 24/7, making it ideal for continuous use in busy environments. The P50HP-2 comes equipped with Samsung's advanced picture clarity technology, ensuring that content appears sharp and detailed, regardless of the viewing distance. Its sleek design allows it to blend seamlessly into any setting, enhancing the overall aesthetic appeal.

The P63FP, on the other hand, features a larger 63-inch screen and is particularly notable for its high brightness levels. With 700 nits of brightness, the P63FP is optimized for visibility even in bright, well-lit environments. Its ultra-narrow bezel maximizes the viewing area, making it suitable for multi-screen configurations. This model also includes Smart Signage features that enable remote management, allowing users to control and update content from anywhere, enhancing the efficiency of display management.

Enhancing the P63FP-2 variant, the P63FP-2 offers similar specifications but includes additional features such as enhanced connectivity options and upgraded processing power. This model is designed for collaborative environments where multiple users need access to content. It supports multiple input sources, enabling seamless switching between different media forms. Furthermore, it integrates with Samsung's MagicINFO platform, which simplifies content management and scheduling.

All three models employ cutting-edge technologies such as HDR support for improved dynamic range, which significantly enhances the viewing experience by providing deeper blacks and brighter whites. Additionally, these displays incorporate Samsung's innovative thermal management solutions, ensuring optimal performance while minimizing overheating risks.

In summary, the Samsung P50HP-2, P63FP, and P63FP-2 represent the pinnacle of commercial display technology, each tailored for specific applications yet unified by their commitment to quality, reliability, and ease of use. With features designed to enhance visual experiences and facilitate content management, these displays are perfect for any modern digital signage solution.
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