Samsung P50HP-2, P63FP-2 user manual Symptoms and Recommended Actions, Check List

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Troubleshooting

•Do not use benzene, thinner or other flammable sub- stances, or a wet cloth.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel) smoothly.

•Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

•The user will be required to pay costs and related expenses for repairing damages caused.

Symptoms and Recommended Actions

Note

A PDP Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the PDP Display to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video).

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Admin- istrator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

•The following table lists possible problems and their solutions. Before calling for assis- tance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Problems related to the Installation (PC Mode)

Note

Problems related to the PDP Display installation and their solutions are listed.

Q:The PDP Display screen flickers.

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Contents SyncMaster P50HP, P50HP-2, P63FP, P63FP-2 PDP DisplayNotational PowerInstallation Clean Others Page Page Page Page Package Contents Checking the Contents of the PackageUnpacking Sold separately ManualsCables OthersYour PDP Display FrontPC → DVI → AV → Hdmi → MagicInfo → BNC → Component Rear PowerAV/COMPONENT Audio in R-AUDIO Audio OUT Remote Control Using the Anti-Theft Kensington LockPower MTS MagicInfo Dimensions Wall Bracket InstallationComponents Wall Bracket Assembly To mount the product on the wall bracket Wall Bracket Angle Adjustment Page Dimensions Wall Bracket Assembly To mount the product on the wall bracket Wall Bracket Angle Adjustment Page Connections Connecting a ComputerPage Connecting AV Devices Connecting to Other devicesConnecting to a Camcorder Connecting Using a DVI Cable Connecting the BNC to BNC cableConnecting Using a DVI to Hdmi Cable Connecting Using a Hdmi CableConnecting a DVD Player Connecting to an Audio System Connecting a DTV Set Top Cable/Satellite BoxUsing the Software Uninstall Installation ProblemsMain Screen IntroductionPage Port Selection Power ControlPage Page MDC OSD Input SourcePage HDMI1/HDMI2 Image SizePage Time Time Setting up Timer and Holiday Management Page PIP Size PIPPIP Source HDMI1/HDMI2 Settings Picture Settings Picture PC Settings Audio SRS TS XT Settings Image LockMaintenance Lamp Control Maintenance Scroll Maintenance Video Wall Page Page Settings Value Display In Multiple Display Mode TroubleshootingInput Available Modes Source ListEdit Name MagicBright Picture PC / DVI / BNC / MagicInfo Mode Available ModesContrast CustomColor Control BrightnessSharpness Color ToneColor Temp RedGreen BluePosition Auto AdjustmentSignal Balance FineSignal Control GainOffset Picture AV / Hdmi / Component Mode Available Modes SizeMode Dynamic, Standard, Movie, or Custom can be activated Tint ColorDigital NR Digital Noise Reduction Film Mode Sound Available ModesOff Treble BassAuto Volume Setup Available ModesBalance Language TimeClock Set Holiday Management Sleep TimerTimer1 / Timer2 / Timer3 → ENTER→ Timer1 / Timer2 / Timer3Delete Selected Delete All→ → Enter → Delete All High Medium Low Opaque Safety Lock Change PINMenu Transparency LockNormal Low Energy SavingHdmi Black Level Video WallNatural FormatHorizontal FullScreen Divider VerticalVertical Line Safety ScreenPixel Shift Horizontal DotTimer Period Scroll Bar Eraser All White PatternMode-Scroll 1~5 sec Mode-Bar,Eraser 10~50 sec All White ScrollBar EraserResolution Select PatternOff 1024 x 1280 x 1360 x 1366 x Power On AdjustmentReset Side GrayMulti Control Available Modes Image ResetColor Reset OSD RotationID Input ID SetupMulti Control MagicInfo Available ModesMagicInfo Page Page Page Maintenance and Cleaning Self-Test Feature CheckSymptoms and Recommended Actions Problems related to the Installation PC ModeCheck List Problems related to the Screen Check Signal Cable messageNot Optimum Mode message Problems related to the Remote Control Problems related to AudioPage Page General Vesa Mounting Interface Power SupplySignal connectors Dimensions W x H x D / WeightPowerSaver Preset Timing ModesPower off VESA, 800 x 37.879 60.317 40.000 Product Information Image Retention Free For Better DisplayPower Off, Screen Saver, or Power Save Mode Apply the Screen Scroll function on Product Apply the Screen Erasing function on Product Europe Contact Samsung WorldwideNorth America Latin AmericaCIS Terms Asia PacificMiddle East & Africa Correct Disposal Screen image is called the resolution. This numberCorrect disposal of batteries in this product Europe only AuthorityAppendix

P63FP-2, P63FP, P50HP-2 specifications

Samsung has carved a niche in the digital signage and display technology market with its P Series, showcasing models like the P50HP-2, P63FP, and P63FP-2. These displays are engineered to deliver high-quality visual experiences while ensuring longevity and reliability for various applications, including retail, corporate environments, and public spaces.

The Samsung P50HP-2 is a 50-inch display offering a stunning 4K UHD resolution, which provides exceptional clarity and vibrant colors. It is designed to operate 24/7, making it ideal for continuous use in busy environments. The P50HP-2 comes equipped with Samsung's advanced picture clarity technology, ensuring that content appears sharp and detailed, regardless of the viewing distance. Its sleek design allows it to blend seamlessly into any setting, enhancing the overall aesthetic appeal.

The P63FP, on the other hand, features a larger 63-inch screen and is particularly notable for its high brightness levels. With 700 nits of brightness, the P63FP is optimized for visibility even in bright, well-lit environments. Its ultra-narrow bezel maximizes the viewing area, making it suitable for multi-screen configurations. This model also includes Smart Signage features that enable remote management, allowing users to control and update content from anywhere, enhancing the efficiency of display management.

Enhancing the P63FP-2 variant, the P63FP-2 offers similar specifications but includes additional features such as enhanced connectivity options and upgraded processing power. This model is designed for collaborative environments where multiple users need access to content. It supports multiple input sources, enabling seamless switching between different media forms. Furthermore, it integrates with Samsung's MagicINFO platform, which simplifies content management and scheduling.

All three models employ cutting-edge technologies such as HDR support for improved dynamic range, which significantly enhances the viewing experience by providing deeper blacks and brighter whites. Additionally, these displays incorporate Samsung's innovative thermal management solutions, ensuring optimal performance while minimizing overheating risks.

In summary, the Samsung P50HP-2, P63FP, and P63FP-2 represent the pinnacle of commercial display technology, each tailored for specific applications yet unified by their commitment to quality, reliability, and ease of use. With features designed to enhance visual experiences and facilitate content management, these displays are perfect for any modern digital signage solution.
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