Condition | Suggested solutions |
|
|
“Fail To Print,” “A | These messages may appear during printing. |
printer timeout error | Just keep waiting until the printer finishes |
occurred,” | printing. If the message appears in standby |
messages appear. | mode or after printing has been completed, |
| check the connection and/or whether an error |
| has occurred. |
|
|
Note
• Refer to Microsoft Windows 2000/XP/2003/Vista User’s Guide that came with your PC for further information on Windows error messages.
Common PostScript problems
The following situations are PostScript language specific and may occur when several printer languages are being used.
Note
• To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.
Condition | Possible cause |
| Suggested solutions |
|
|
|
|
PostScript file | The PostScript | • | Print a configuration page |
can not be | driver may not |
| and verify that the PostScript |
printed. | be installed |
| version is available for |
| correctly. |
| printing. |
|
| • | Install the PostScript driver; |
|
|
| to installing the PS printer |
|
|
| driver, see the Software |
|
|
| Section. |
|
| • | If problem consists, contact a |
|
|
| service representative. |
|
|
| |
“Limit Check | The print job | You might need to reduce the | |
Error” message | was too | complexity of the page. | |
appears. | complex. |
|
|
|
|
| |
A PostScript | Print job may | Make sure that the print job is a | |
error page | not be | PostScript job. Check to see | |
prints. | PostScript. | whether the software | |
|
| application expected a setup or | |
|
| PostScript header file to be sent | |
|
| to the printer. | |
|
|
| |
When print a | The resolution | Make sure that the resolution | |
document in | setting in the | setting in your printer driver | |
Macintosh with | printer driver | matches that in Acrobat | |
Acrobat Reader | may not be | Reader. | |
6.0 or higher, | matched with |
|
|
colors print | that in Acrobat |
|
|
incorrectly. | Reader. |
|
|
|
|
|
|
Common Linux problems | ||
|
| |
Condition | Suggested solutions | |
|
| |
| • Check if the printer driver is installed in your | |
| system. Open Unified Driver Configurator | |
| and switch to the Printers tab in Printers | |
| configuration window to look at the list of | |
| available printers. Make sure that your | |
| machine is displayed on the list. If not, | |
| please, invoke Add new printer wizard to set | |
| up your device. | |
| • Check if the printer is started. Open Printers | |
| configuration and select your machine on | |
The printer doesn’t | the printers list. Look at the description in | |
the Selected printer pane. If its status | ||
print. | contains “(stopped)” string, please, press | |
| the Start button. After that normal operation | |
| of the printer should be restored. The | |
| "stopped" status might be activated when | |
| some problems in printing occurred. | |
| • Check if your application has special print | |
| option such as | |
| specified in the command line parameter | |
| then remove it to print properly. For Gimp | |
| ||
| and edit command line parameter in the | |
| command item. | |
|
| |
| Please avoid changing print job parameters | |
| (via LPR GUI, for example) while a print job is | |
| in progress. Known versions of CUPS server | |
I encounter error | break the print job whenever print options are | |
“Unable to open | changed and then try to restart the job from | |
mfp port device | the beginning. Since Unified Linux Driver | |
file!” when printing | locks mfp port while printing, the abrupt | |
a document. | termination of the driver keeps the port locked | |
| and therefore unavailable for subsequent print | |
| jobs. If this situation occurred, please, try to | |
| release the mfp port. | |
|
| |
When printing a | The CUPS (Common Unix Printing System) | |
version distributed with SuSE Linux 9.2 | ||
document over the | ||
network in SuSE | ||
(Internet Printing Protocol) printing. Use the | ||
9.2, the printer | ||
socket printing instead of ipp or install later | ||
does not print. | ||
version of CUPS | ||
| ||
|
|
9.10 <Troubleshooting>