Samsung CLP-310 Misformed, Characters, Skew, Curl or wave, Back of printouts, Are dirty, Occurs

	CONDITION	SUGGESTED SOLUTIONS
Misformed		• If characters are improperly formed and
characters		producing hollow images, the paper stock
		may be too slick. Try a different paper. See
		page 28.

Page skew	• Ensure that the paper is loaded properly.
AaBbCc	• Check the paper type and quality. See page
	28.
AaBbCc	• Ensure that the paper or other material is
	loaded correctly and the guides are not too
AaBbCc	tight or too loose against the paper stack.
AaBbCc
AaBbCc
Curl or wave	• Ensure that the paper is loaded properly.
	• Check the paper type and quality. Both high
	temperature and humidity can cause paper
	curl. See page 28.
	• Turn over the stack of paper in the tray. Also
	try rotating the paper 180° in the tray.

Wrinkles or creases • Ensure that the paper is loaded properly.

•Check the paper type and quality. See page 28.

•Turn over the stack of paper in the tray. Also

try rotating the paper 180° in the tray.

Back of printouts	• Check for leaking toner. Clean the inside of
are dirty	the machine. See page 35.

CONDITION	SUGGESTED SOLUTIONS
Solid Color or	• The toner cartridge may not be installed
Black pages	properly. Remove the cartridge and reinsert
A	it.
	• The toner cartridge may be defective and
	need replacing. Remove the toner cartridge
	and install a new one. See page 38.
	• The machine may require repair. Contact a
	service representative.
Loose toner	• Clean the inside of the machine. See page
	35.
	• Check the paper type and quality. See page
	28.
	• Remove the toner cartridge and install a
	new one. See page 38.
	• If the problem persists, the machine may
	require repair. Contact a service
	representative.

Character Voids	Character voids are white areas within parts of
	characters that should be solid black:

A	• If you are using transparencies, try another
	type of transparency. Because of the
	composition of transparencies, some
	character voids are normal.
	• You may be printing on the wrong surface
	of the paper. Remove the paper and turn it
	around.
	• The paper may not meet paper
	specifications. See page 28.

Horizontal stripes	If horizontally aligned black streaks or smears
	appear:

AaBbCc	• The toner cartridge may be installed
	improperly. Remove the cartridge and
AaBbCc	reinsert it.
AaBbCc	• The toner cartridge may be defective.
AaBbCc	Remove the toner cartridge and install a
	new one. See page 38.
AaBbCc	• If the problem persists, the machine may
	require repair. Contact a service
	representative.

Curl	If the printed paper is curled or paper does not
	feed into the machine:

•Turn over the stack of paper in the tray.

Also try rotating the paper 180° in the tray.

• Change the printer option and try again. Go to printer properties, click Paper tab, and set type to Thin Paper. Refer to the Software section for details.

An unknown image	Your printer is probably being used at an
repetitively appears	altitude of 1,000 m (3,281 ft) or above.
on a next few	The high altitude may affect the print quality
sheets or loose	such as loose toner or light imaging. You can
toner, light print, or	set this option through Printer Settings Utility
contamination	or Printer tab in printer driver’s properties. See
	page 27.
occurs.

Troubleshooting_ 47