have changed after | Has the video card been |
changing the video | set properly? |
card. |
|
There is a message | Have you installed the |
that reads | monitor driver? |
"Unrecognized | See the video card |
monitor, Plug & Play | |
(VESA DDC) monitor | manual to see if the Plug |
found". | & Play (VESA DDC) |
| function can be supported. |
Check when | MagicTune feature is |
MagicTune does not | found only on PC (VGA) |
function properly. | with Window OS that |
| supports Plug and Play. |
MagicTune™ doesn't | Have you changed your |
work properly. | PC or video graphic card? |
Set the video card by referring to the video card manual.
Install the monitor driver according to the Driver Installation Instructions.
Install the monitor driver according to the Driver Installation Instructions.
*To check whether your PC is available for MagicTune feature, follow the
steps below (When Windows is XP);
Control Panel
MagicTune is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune
Download the latest program. The program can be downloaded http://www.samsung.com/monitor/magictune.
Visit our website and download the installation software for MagicTune MAC.
Check the following items if there is trouble with the monitor.
1.Check if the power cord and the video cables are properly connected to the computer.
2.Check if the computer beeps more than 3 times when booting.
(If it does, request an
3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.
4.Check if the scanning ratio of the video screen is set at 56Hz ~ 75Hz. (Do not exceed 75Hz when using the maximum resolution.)
5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel→System→Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.
If problems repeatedly occur, contact an authorized service center.
Q & A
Question
How can I change the frequency?
Answer
Frequency can be changed by reconfiguring the video card.
Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card