Samsung 172x No images on the screen. I cannot turn on the monitor, Can you see No Connection

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SyncMaster 152x

Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Q & A

Self-Test Feature

Check

Symptom

No images on the screen. I cannot turn on the monitor.

Check List

 

Solutions

 

 

 

Is the power cord connected

 

Check the power cord connection

properly?

 

and supply.

 

 

 

 

 

 

Can you see "No Connection,

 

Check the signal cable connection.

Check Signal Cable" on the

 

 

screen?

 

 

 

 

 

I cannot see the On Screen Display.

The screen shows strange colors or just black and white.

If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.

Can you see "Video mode not supported" on the screen?

There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

Have you locked the On Screen Display (OSD) Menu to prevent changes?

Is the screen displaying only one color as if looking at the screen through a cellophane paper?

Have the screen colors become strange after running a program or due to a crash between applications?

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000 ) and then change the frequency of the video card.

(Refer to the Preset Display Modes)

Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle.

Adjust the maximum resolution and frequency that the monitor can properly handle.

The monitor is in PowerSaver mode.

Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen.

Unlock the OSD by pressing the MENU button for at least 5 seconds.

Check the signal cable connection.

Make sure the video card is fully inserted in it's slot.

Reboot the computer.

The screen suddenly has become

Has the video card been set

 

Set the video card by referring to the

properly?

 

video card manual.

 

 

 

 

 

 

Have you changed the video

 

Adjust screen image position and

card or the driver?

 

size using the OSD.

 

 

 

 

 

 

 

 

 

Image 41
Contents SyncMaster 152x/172x Page Notational Use only a properly grounded plug and reoeptacle PowerDo not drop the monitor when moving it InstallationPlace the monitor on a flat and stable surface Set down the monitor carefullyDo not spray detergent directly on the monitor CleanOther Keep all power adaptors apartDo not place any heavy objects on the monitor Do not use or store inflammable substances near the monitorRemove and discard vinyl bag from power adaptor before use Keep power adaptor away from any other heat sourceUnpacking Sub Cable Quick Setup Guide Power Cord Warranty Card MonitorSub Cable Quick Setup Guide DVI Cable Option Warranty Card Button FrontSyncMaster Rear DVI port Setup-General Connecting Your MonitorSyncMaster Connecting Using the StandWindows ME Installing the Monitor DriverClick Windows ME Driver Windows XP/2000Page Microsoft Windows XP Operating System Page How to install Click Start , Setting , Control Panel Linux Operating System Microsoft Windows NT Operating SystemPage Overview- What is MagicTune MagicTune InstallationStep-By-Step Installation System RequirementsPage Page Start MagicTune Click Support Click Help Site On Screen Display OSD SyncMaster Ntrast BrightnessBrightness ContrastImage Lock Coarse Image LockImage Lock Fine Position PositionReset Color Reset ResetReset Geometry Reset Color Temperature Color TemperatureColor Control Color TontrolLanguage HalftoneHalftone LanguageMenu PositionV-Position Menu PositionMenu PositionH-Position Display Mode Display ModeMenu Display Time Menu Display TimeAuto Adjustment Auto AdjustmentOSD Lock / Unlock OSD Lock/UnlockMagic Bright Magic BrightCan you see Video mode not supported on the screen? Check Signal Cable onNo images on the screen. I cannot turn on the monitor Can you see No ConnectionUnbalanced Symptom Check List Solutions Screen suddenly has become unbalanced Question Self-Test Feature Check Judging the monitors working condition LCD Panel GeneralPage Horizontal KHz ~ 81 kHz Vertical 56 Hz ~ 75 Hz Dot Acceptable EPA/ENERGY PowerSaverGreen Preset Timing Modes Preset Timing ModesHorizontal Frequency Vertical FrequencyHorizontal Brazil ServiceUnited Kingdom EspañaNETHERLANDS/BELGIUM/LUXEMBOURG Terms ResolutionDot Pitch Interlace and Non-Interlace MethodsFCC Information User Instructions RegulatoryUser Information IC Compliance NoticeMPR II Compliance Why do we have environmentally-labelled monitors?European NoticeEurope Only PCT NoticeEnvironmental Requirements What does labelling involve?Lead CadmiumCFCs freons Why do we have environmentally labelled computers?Mercury Environmental requirements Flame retardants TCO DevelopmentEnergy ErgonomicsEmissions EcologyTCO03 Recycling Information TCO03 applied model only How to delete the Natural Color software program How to install the Natural Color softwareNatural Color Software Program Natural ColorFor Better Display For Better DisplayAuthority