Samsung 172x, 152x manual Symptom Check List Solutions

Page 43

SyncMaster 172x

Check List

Q & A

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Symptom

 

Check List

 

Solutions

 

 

 

 

 

Self-Test Feature Check

No images on the screen. I cannot turn on the monitor.

I cannot see the On Screen Display.

Is the power cord connected properly?

Can you see "No Connection, Check Signal Cable" on the screen?

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

Can you see "Video mode not supported" on the screen?

There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

Connected using the DVI cable?

Have you locked the On Screen Display (OSD) Menu to prevent changes?

Check the power cord connection and supply.

(Connected using the D-sub cable) Compruebe que el equipo está conectado correctamente.

(Connected using the DVI cable) If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analogue. Press Source button to have the monitor double-check the input signal source.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/2000/XP) and then change the frequency of the video card.

(Refer to the Preset Display Modes)

Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle.

Adjust the maximum resolution and frequency that the monitor can properly handle.

The monitor is in PowerSaver mode.

Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen.

You may get a blank screen if you boot the system before you connect the DVI cable, or disconnect and then reconnect the DVI cable while the system is running as certain types of graphic cards do not send out video signals. Connect the DVI cable and then reboot the system.

Unlock the OSD by pressing the MENU button for at least 5 seconds.

The screen shows strange colors or just black and white.

Is the screen displaying only one

 

Check the signal cable connection.

color as if looking at the screen

 

 

through a cellophane paper?

 

Make sure the video card is fully

 

 

inserted in it's slot.

 

 

 

Have the screen colors become

 

Reboot the computer.

 

 

 

Page 42 Page 44
Image 43
Page 42 Page 44
Contents SyncMaster 152x/172x Page Notational Use only a properly grounded plug and reoeptacle PowerSet down the monitor carefully InstallationDo not drop the monitor when moving it Place the monitor on a flat and stable surfaceDo not spray detergent directly on the monitor CleanDo not use or store inflammable substances near the monitor Keep all power adaptors apartOther Do not place any heavy objects on the monitorRemove and discard vinyl bag from power adaptor before use Keep power adaptor away from any other heat sourceUnpacking Sub Cable Quick Setup Guide Power Cord Warranty Card MonitorSub Cable Quick Setup Guide DVI Cable Option Warranty Card Button FrontSyncMaster Rear DVI port Setup-General Connecting Your MonitorSyncMaster Connecting Using the StandWindows XP/2000 Installing the Monitor DriverWindows ME Click Windows ME DriverPage Microsoft Windows XP Operating System Page How to install Click Start , Setting , Control Panel Linux Operating System Microsoft Windows NT Operating SystemPage System Requirements MagicTune InstallationOverview- What is MagicTune Step-By-Step InstallationPage Page Start MagicTune Click Support Click Help Site On Screen Display OSD SyncMaster Contrast BrightnessNtrast BrightnessImage Lock Fine Image LockImage Lock Coarse Position PositionReset Geometry Reset ResetReset Color Reset Color Tontrol Color TemperatureColor Temperature Color ControlLanguage HalftoneLanguage HalftoneMenu PositionH-Position Menu PositionMenu PositionV-Position Menu Display Time Display ModeDisplay Mode Menu Display TimeOSD Lock/Unlock Auto AdjustmentAuto Adjustment OSD Lock / UnlockMagic Bright Magic BrightCan you see No Connection Check Signal Cable onCan you see Video mode not supported on the screen? No images on the screen. I cannot turn on the monitorUnbalanced Symptom Check List Solutions Screen suddenly has become unbalanced Question Self-Test Feature Check Judging the monitors working condition LCD Panel GeneralPage Horizontal KHz ~ 81 kHz Vertical 56 Hz ~ 75 Hz Dot Acceptable EPA/ENERGY PowerSaverGreen Vertical Frequency Preset Timing ModesPreset Timing Modes Horizontal FrequencyHorizontal Brazil ServiceUnited Kingdom EspañaNETHERLANDS/BELGIUM/LUXEMBOURG Interlace and Non-Interlace Methods ResolutionTerms Dot PitchIC Compliance Notice RegulatoryFCC Information User Instructions User InformationPCT Notice Why do we have environmentally-labelled monitors?MPR II Compliance European NoticeEurope OnlyCadmium What does labelling involve?Environmental Requirements LeadMercury Why do we have environmentally labelled computers?CFCs freons Environmental requirements Flame retardants TCO DevelopmentEcology ErgonomicsEnergy EmissionsTCO03 Recycling Information TCO03 applied model only Natural Color How to install the Natural Color softwareHow to delete the Natural Color software program Natural Color Software ProgramFor Better Display For Better DisplayAuthority
Top Page Image Contents