Samsung TS-HB43L warranty SH-B123L Troubleshooting Troubleshooting 페이지 1, General problems

SH-B123L : Troubleshooting - Troubleshooting 페이지 1 / 2

Samsung Optical Disc Drive

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Troubleshooting	Troubleshooting
Troubleshooting	General problems
Caution: possible errors
		Problem	Meaning / Solution
Related links
			Make sure that the PC is on.
http://www.samsung-ODD.com
http://www.samsung.com		The tray does not	Make sure that the power cable within the PC is connected
			correctly.
Select model		open.
			If the tray still does not open when the power is on, switch
			off the power and insert a pin (paper clip) into the
SH-B123L(TS-HB43L) LightScrib
			emergency hole.

Select language

Select your language

Firmware Update

Check your firmware version.

The tray does not	Make sure that the disc is inserted correctly.
close.
The PC is not	Make sure that the drive is connected correctly to the PC.
working correctly.	See if there is a floppy disc in the PC.
	Make sure that the system detects the drive.

Warranty Statement

Warranty statement for your product

The system does not

Make sure that you use a disc type that is supported by the

drive.

Make sure that the LED indicator becomes blue.

Make sure that you inserted the disc with the label facing

up.

read the disc.

Make sure that you use the correct program to play the

disc.

Make sure that the disc is clean.

Examine the drive for congealing.

Make sure that the region code of the drive matches the

region code of the disc.

You can confirm the software version on our customer support site.

Address: www.samsung-ODD.com

See SUPPORT > Download Center > User Manual.

For more information on using the software, refer to the help section provided by the

software program or visit the company's website.

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file://D:\HEARTSOME_WORK\0_PROJECT_LOCALIZATION\3_TOSHIBA_SAMS... 4/2/2010