Samsung S24C770T Touch function issues, Touch function does not work, Touch point does not match

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Touch function issues

The touch function does not work.

Make sure not to use an object other than your finger when tapping the screen. Make sure the screen or your finger is not wet.

Make sure you are not wearing a glove and your finger is not dirty.

The touch point does not match.

If a touch point is inaccurate, perform the touch calibration again. ――To calibrate the monitor again, refer to "Calibration" on page 25.

The touch function is not working properly in a program. A program is not working properly.

If a Windows or Mac program not provided with Samsung monitors or a program installed on your PC is not working properly, contact the original software vendor.

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Contents S24C770 Table of contents Specifications Before Using the Product CopyrightPrecautions for storage Securing the Installation SpaceSafety Precautions SymbolsCleaning Electricity and SafetyInstallation Samsung Operation Output ports, etc Page Correct posture to use the product Tilting the productChecking the Contents PreparationsChecking the Components ComponentsIcons PartsFront Buttons DescriptionReverse Side Port DescriptionAdjusting the Product Tilt 53 ~Anti-theft Lock To lock an anti-theft locking deviceUsing MagicTune Touch About MagicTune TouchRequirements Uninstallation Installing/Uninstalling MagicTune Touch WindowsInstalling MagicTune Touch Mac Select MagicTune TouchRead below before using the product Touchscreen monitorConnecting the touchscreen monitor Connecting to a PCConnecting to a laptop or tablet PC Configuring the touchscreen monitor settings Accessing the calibration menuAccessing the calibration menu from MagicTune Touch Run MagicTune TouchCalibration Touch this screen to identity it as the touchscreenDigitizer Calibration Tool Configuring the touchscreen monitor settings from a Mac Installing Touch BaseSelect Touch Base Controlling the screen Basic touch functionsFlick Connecting and Using a Source Device Before ConnectingPre-connection Checkpoints Connection Using an Hdmi Cable Connection Using an HDMI-DVI Cable Connecting to an Audio System Connecting the Power Changing the Resolution Changing the Resolution on WindowsExiting from the menu Adjusting the brightness OSD menuPC mode AV mode Changing the screen sizeConfiguring the Hdmi black level Enabling PC or AV mode Adjusting the volumeTroubleshooting Guide Testing the ProductChecking the Resolution and Frequency Installation issue PC mode Screen issueCheck the followings Sound issue Source device issueTouch function issues Touch function does not workTouch point does not match Question Answer Specifications GeneralModel Name Power Supply Resolution Optimum resolutionMaximum resolution Signal connectorsPowerSaver Power IndicatorPower Consumption Preset Timing Modes ResolutionPixel Clock MHz Sync Polarity H/V KHz Horizontal Frequency Appendix Contact Samsung World WideCosta Rica Dominica Ecuador Europe Italia Asia Pacific India Africa Ghana Not a product defect Responsibility for the Pay ServiceCost to CustomersProduct damage caused by customers fault OthersCorrect Disposal Correct disposal of batteries in this productLicense Terminology 480i / 480p / 720p