Appendix
Troubleshooting
Before calling for service, check the information in this section to see if you can remedy any problems yourself.
If you do need assistance, please call the phone number on the warranty card, the phone number on the back cover of this manual, or contact your dealer.
Table 2. Troubleshooting problems
Symptom | Corrective Actions |
|
|
There is no screen image | • Check to see that both the monitor and the computer |
| are plugged in and turned on. |
|
|
“No Connection, | • Check the signal cable connections between the |
Check Signal Cable” appears | computer and the monitor. |
|
|
“Sync. Out of Range” appears | • Check the maximum resolution and the frequency on |
| the video port of your computer. |
| • Compare these values with the data in the Display |
| Modes Timing chart, on page 29 |
|
|
The image is too light or too dark | • Adjust the Brightness or Contrast settings. |
|
|
The image is too large or too small | • Adjust the Size settings. |
|
|
The colors are distorted with dark or | • Activate the Degauss feature. |
shadowed areas |
|
|
|
The power indicator is amber, amber/ | • The monitor is using its power management system. |
green blinking or amber blinking | Check the power management utility on your |
| computer |
|
|
You need the monitor driver software | • You can download the driver from the internet at |
| http: //www.samsungelectronics. com/support/ |
| downloads/monitor/index.html |
|
|
English 26