9Troubleshooting Guide
9.1.3 Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off. | Check the cable connection between the product |
| and PC, and ensure the connection is secure. |
| (Refer to "3.2 Connecting and Using a PC") |
|
|
Blank spaces are found on all four sides of the | The blank spaces found on the screen have |
screen when an HDMI or | nothing to do with the monitor. |
connected to the monitor and PC. | Blank spaces on the screen are caused by the PC |
| |
| or graphics card. To resolve the problem, adjust |
| the screen size in the HDMI or DVI settings for the |
| graphics card. If the graphics card settings menu |
| does not have an option to adjust the screen size, |
| update the graphics card driver to the latest |
| version. |
| (Please contact the graphics card or computer |
| manufacturer for further details about how to |
| adjust the screen settings.) |
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|
|
Screen issue | |
|
|
The power LED is off. The screen will not switch | Check that the power cable is connected |
on. | correctly (Refer to "3.2 Connecting and Using a |
| PC") |
|
|
The message Check Signal Cable appears. | Check that the cable is properly connected to the |
| product. (Refer to "3.2 Connecting and Using a |
| PC") |
|
|
| Check that the device connected to the product is |
| powered on. |
|
|
"Not Optimum Mode" is displayed. | This message appears if the signal from the |
| graphics card exceeds the maximum resolution or |
| frequency for the product. |
|
|
| Change the maximum resolution and frequency to |
| suit the product performance, referring to |
| Standard Signal Mode Table (106page). |
|
|
The images on the screen look distorted. | Check the cable connection to the product (Refer |
| to "3.2 Connecting and Using a PC") |
|
|
The screen is not clear. The screen is blurry. | Adjust Coarse(63page) and Fine(64page). |
|
|
| Remove any accessories (video extension cable, |
| etc) and try again. |
|
|
| Set the resolution and frequency to the |
| recommended level. (Refer to "10.1 General") |
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9 Troubleshooting Guide 100