Samsung C24A650X, C27A650X, C24A650U, C27A650U Check the followings, Installation issue PC mode

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9Troubleshooting Guide

9.1.3 Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connection is secure.

 

(Refer to "3.2 Connecting and Using a PC")

 

 

Blank spaces are found on all four sides of the

The blank spaces found on the screen have

screen when an HDMI or HDMI-DVI cable is

nothing to do with the monitor.

connected to the monitor and PC.

Blank spaces on the screen are caused by the PC

 

 

or graphics card. To resolve the problem, adjust

 

the screen size in the HDMI or DVI settings for the

 

graphics card. If the graphics card settings menu

 

does not have an option to adjust the screen size,

 

update the graphics card driver to the latest

 

version.

 

(Please contact the graphics card or computer

 

manufacturer for further details about how to

 

adjust the screen settings.)

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

correctly (Refer to "3.2 Connecting and Using a

 

PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product. (Refer to "3.2 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (106page).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "3.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse(63page) and Fine(64page).

 

 

 

Remove any accessories (video extension cable,

 

etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

9 Troubleshooting Guide 100

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Contents SyncMaster C24A650X C27A650X C24A650U C27A650U Before Using the Product Symbols for safety precautionsCopyright Icons used in this manualCleaning CleaningSafety Precautions Securing the Installation SpacePrecautions for storage Electricity and SafetyBefore Using the Product Installation Drips, etc., oil, or smoke Operation GAS 100 Before Using the Product Correct posture to use the product Table Of Contents Connecting and Using 47 a Source Device Screen Setup Configuring Tint Resizing or Relocating the Screen Setup and Reset Information Menu and 98 Others Troubleshooting 99 Guide Checking the Contents PreparationsChecking the Components ComponentsItems sold separately Parts Frontal ButtonsHUB Reverse Side Port DescriptionPreparations Installation Attaching the StandAdjusting the Product Tilt and Height Rotating the MonitorAttaching and detaching the wireless-connection dongle Rx Installing a Wall-mount Kit or Desktop Stand Anti-theft Lock MagicRotation Auto Using Central Station About Central StationSoftware Installation for Using Central Station Installing Samsung Central Station SetupUsing Central Station Connecting the Product to a PC to Use Central Station Connecting to a PC via Wireless USBConnecting to a PC via Wireless USB Using Central Station Automatic/manual Wireless USB connection Connecting to a PC using the USB cable Connecting to a PC via the USB CableAutomatic/manual USB cable connection Using the Product as a USB HUB Using the Product as a USB HUBUtilizing Central Station Using Central Station Connecting to a LAN Dynamic IP Configuring the Central Station Monitor IPDynamic IP User Static IP Static IP User Using Central Station Using Central Station Before Connecting Connecting and Using a Source DevicePre-connection Checkpoints Connecting and Using a PC Connecting to a PCConnection using the D-SUB cable analogue type Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Digital Type Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting Headphones Connecting the Power Configuring MAGICSAMSUNGBright Screen SetupSamsung Magic Bright Dynamic Configuring MAGICSAMSUNGColor Samsung Magic ColorConfiguring Brightness BrightnessConfiguring Contrast ContrastConfiguring Sharpness SharpnessAdjusting Coarse CoarseAdjusting Fine FineConfiguring Response Time Response TimeConfiguring Red Configuring TintRed Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaImage Size Resizing or Relocating the ScreenChanging the Picture Size Configuring H-Position & V-Position Position & V-PositionConfiguring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionSetup and Reset Auto Wireless DetectionConfiguring Auto Wireless Detection HUBWireless Connection Activating Wireless ConnectionConfiguring USB Connection USB ConnectionConfiguring Analog AnalogConfiguring Hdmi HdmiConfiguring USB Super Charging Wireless IDUSB Super Charging ECO Configuring Eco Motion SensorEco Motion Sensor Configuring Backlight Configuring Eco Light Sensor Eco Light SensorConfiguring Sensitivity Configuring Brightness Level Configuring Eco Saving Eco SavingConfiguring Eco Icon Display Eco Icon DisplayYouve saved * trees Menu Transparency Changing Menu TransparencyLanguage Changing the LanguagePC/AV Mode Configuring PC/AV ModeConfiguring Auto Source Auto SourceConfiguring Display Time Display TimeConfiguring Key Repeat Time Key Repeat TimeConfiguring Customized Key Customized KeyOff Timer On/Off Configuring Off Timer On/OffOff Timer Setting Configuring Off Timer Setting Reset Initializing Settings ResetInformation Menu and Others Configuring Brightness in the Startup ScreenDisplaying Information Testing the Product Troubleshooting GuideChecking the Resolution and Frequency Installation issue PC mode Check the followingsSound issue Q & a Question AnswerSpecifications GeneralSpecifications PowerSaver Standard Signal Mode Table Appendix Contact Samsung WorldwideAfrica Terminology OSDOn Screen DisplayHorizontal Frequency Index Index