Samsung G19P manual Symptom Check List, Solutions

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Check List

Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Symptom	Check List
No images on the screen. I	Is the power cord connected
cannot turn on the monitor.	properly?
	Can you see "Check Signal
	Cable" on the screen?

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

Can you see "Not Optimum

Mode","Recommended Mode 1280 x 1024 60 Hz" on the screen?

Solutions

Check the power cord connection and supply.

(Connected using the D-sub cable)

Check the signal cable connection.

(Connected using the DVI cable)

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press SOURCE/ button to have the monitor double-check the input signal source.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to Preset Timing Modes)

Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor

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Contents SyncMaster G19P Power NotationalDo not use a damaged or loose plug Insert the power plug firmly so that it does not come looseDo not disconnect the power cord while using the monitor Use only a properly grounded plug and receptacleKeep any heating devices away from the power cable InstallationDo not drop the monitor when moving it Do not place the product on the floorDo not place the monitor face down CleanPut down the monitor carefully Keep the plastic packaging bag out of childrens reachOthers Do not remove the cover or backDo not cover the vents on the monitor cabinet Never insert anything metallic into the monitor openingsPage Good Postures When Using the Monitor Product unpluggedUnpacking Front Warranty Card Users Guide Quick Setup GuideCable Sub Cable Power Cord Sold separately DVI Cable Monitor DriverRear For using a locking device, contact the place of purchase Kensington LockRGB Connecting the MonitorDVI Folding the Base Using the StandMonitor Assembly Attaching a BaseInstalling the Monitor Driver Automatic Click WindowsInstalling the Monitor Driver Manual Microsoft Windows XP Operating SystemPage Page Microsoft Windows Millennium Operating System How to installMicrosoft Windows NT Operating System Linux Operating System Installing the Natural Color SoftwareNatural Color Natural ColorPage Auto Menu OSD Lock & UnlockDescription Deactivate the OSD adjustment lock function Menu DescriptionMagicBright BrightnessSource PictureBrightness Contrast ColorDescriptionPlay/Stop Image MagicColor Color Tone Color Control GammaOSD Coarse Fine Sharpness PositionSetup Language Position Transparency Display TimeAuto Source Image Reset Color Reset InformationInformation Solutions Symptom Check ListCheck List Modes Control Panel → Display →Question Self-Test Feature CheckSettings AnswerSelf-Test Feature Check Useful TipsGeneral PowerSaver Horizontal Preset Timing ModesPixel Clock Sync Polarity Display Mode Frequency MHz KHz Horizontal FrequencyLatin America Contact Samsung WorldwideNorth America EuropeCIS Asia PacificFor Better Display TermsMiddle East & Africa Authority MéxicoPage Power Off, Screen Saver, or Power Save Mode WarrantyWhat is Image retention ? Suggestions for specific applications