Samsung XL20 Symptom Check List Solutions, Can you see Check Signal Cable on the screen?

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Model SyncMaster XL20

Check List

Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Symptom

Check List

Solutions

No images on the screen. I cannot turn on the monitor.

Is the power cord connected properly?

Can you see "Check Signal Cable" on the screen?

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

Can you see "Not Optimum

Mode", "Recommended Mode 1600 x 1200 60 Hz" on the screen?

Check the power cord connection and supply.

(Connected using the DVI cable) If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

Press ' ' button to have the monitor double-check the input signal source.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to Preset Timing Modes)

Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor can handle properly.

If the display exceeds UXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1600 x 1200 60 Hz" message is displayed. If the display exceeds 85 Hz, the

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Contents SyncMaster XL20 Notational PowerInsert the power plug firmly so that it does not come loose InstallationDo not disconnect the power cord while using the monitor Do not use a damaged or loose plugKeep any heating devices away from the power cable Do not drop the monitor when moving itDo not place the product on the floor Put down the monitor carefully CleanDo not place the monitor face down Keep the plastic packaging bag out of children’s reachDo not remove the cover or back OthersNever insert anything metallic into the monitor openings Do not cover the vents on the monitor cabinetPage Good Postures When Using the Monitor MagicRotation software UnpackingCable Front Mode button = Color ModeRear Auto button Menu button Power button / Power indicatorPower Power S/W USB connection terminal Kensington LockDown USB downstream port Connect the Down port Connecting the Monitor Connecting the MonitorUsing the Calibrater What is the Calibrater? DVI-D DVI-IUsing the Cradle Connecting the CalibraterSliding Stand Changing the Stand and Installing the HoodsSwivel stand Removing the base Tilt angleAttaching a Base Installation Using the Hood What is the Hood? Installing the Monitor Driver AutomaticClick Windows Installing the Monitor Driver ManualMicrosoft Windows XP Operating System Page Page Microsoft Windows Millennium Operating System How to installMicrosoft Windows NT Operating System Linux Operating System Auto Menu LockedDescription Menu Description ContrastLocked Source BrightnessSource PictureBrightness Contrast ColorDescriptionPlay/Stop Color Tone Color Control Gamma ImageCoarse Fine Sharpness Position OSDLanguage Position Transparency Display Time SetupInformation Auto Source Image Reset Color Reset IndicatorInformation Overview Installation Page Limitation Installation ProblemsSystem Requirements Service PacksPage Interface Page Page Page Uninstall Troubleshooting Select a Folder Select a Photo Image Information PrintViewer Removing the Program Natural Color Expert How to use Emulation To emulate using a new set of settings Uniformity Miscellaneous How to use Can you see Check Signal Cable on the screen? Symptom Check List SolutionsCheck List Control Panel → Display → Refer to the Preset Timing ModesSettings Self-Test Feature CheckQuestion AnswerUseful Tips Self-Test Feature CheckUseful Tips General PowerSaver Pixel Clock Sync Polarity Display Mode Frequency MHz KHz Preset Timing ModesHorizontal Horizontal FrequencyNorth America Contact Samsung WORLD-WIDELatin America EuropeMiddle East & Africa Asia PacificFor Better Display TermsMéxico AuthorityDisclaimer Wording for Adobe Software Products Europe What is Image retention ? WarrantyPower Off, Screen Saver, or Power Save Mode Suggestions for specific applications