Samsung 171T, 181T manual No images on the screen. I cannot turn on the monitor

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Check List

Q & A

Self-Test Feature

Check

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

General For Multimedia model

General

Symptom

No images on the screen. I cannot turn on the monitor.

Check List

Is the power cord connected properly?

Can you see "No Connection, Check Signal Cable" on the screen?

Solutions

Check the power cord connection and supply.

Check the signal cable connection.

I cannot see the On Screen Display.

The screen shows strange colors or just black and white.

If the power is on, reboot the computer to see the initial screen(the login screen), which can be seen.

Can you see "Video mode not supported" on the screen?

There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

Have you locked the On Screen Display (OSD) Menu to prevent changes?

Is the screen displaying only one color as if looking at the screen through a cellophane paper?

Have the screen colors become strange after running a program or due to a crash between applications?

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000 and

then change the frequency of the video card.

(Refer to the Preset Display Modes)

Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle.

Adjust the maximum resolution and frequency that the monitor can properly handle.

The monitor is in PowerSaver mode.

Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen.

Unlock the OSD by pressing the MENU button for at least 5 seconds.

Check the signal cable connection.

Make sure the video card is fully inserted in it's slot.

Reboot the computer.

Has the video card been set

Set the video card by referring to the

properly?

video card manual.

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Contents SyncMaster 181T/191T/171T/171S/171V/191N Page Notational Use only a properly grounded plug and recepticle Do not use a damaged or loose plugPlace the monitor on a flat and stable surface Do not drop the monitor when moving itSet down the monitor carefully Clean Do not use or store inflammable substances near the monitor Do not place any heavy objects on the monitorNever insert anything metallic into the monitor openings Signal Cable Monitor and Stand Power CordSyncMaster 181T SyncMaster 191T Monitor and Stand Power CordPivot Stand and S/W CDOption SyncMaster 171N/191N Users Guide and Driver Installation CDNot available in all locations SyncMaster 171S/171V SyncMaster 181T/191T Front SyncMaster 171S/171V DVI Port Signal PortSignal Port Power on/off SwitchDVI Port Connect the signal cable to the 15-pin, D-sub connector on SyncMaster 171S/171V Connecting Your Monitor Setup-General Multimedia Speaker Stand Installing Monitor Driver Installing Vesa compliant mounting Multimedia Speaker Stand SyncMaster 171S/171V Multimedia Speaker Stand Click Windows ME Driver Windows MEWindows XP/2000 Click Windows XP/2000 DriverPage Microsoft Windows XP Operating System Page How to install Click Start , Setting , Control Panel Linux Operating System Microsoft Windows NT Operating SystemRemoving the base SyncMaster 181T/191T/171N/191NAttaching a base SyncMaster 171S/171V On Screen Display SyncMaster 171N/191N On-Screen Display No images on the screen. I cannot turn on the monitor Can you see Video mode not supported on the screen?Sound is too weak Screen suddenly has become unbalancedSound is too sharp Sound is too thickPage Question Control Panel, Display, SettingsSelf-Test Feature Check Judging the monitors working condition SyncMaster 171N/171S/171V/191N Judging the monitors working condition General Model Name SyncMaster 191T SyncMaster 171N Multimedia Speaker Stand Model Name SyncMaster 171S Plug and Play Capability SyncMaster 191N Plug and Play Capability EPA/ENERGY SyncMaster 181T/191T/191NHorizontal Frequency Preset Timing ModesVertical Frequency Horizontal Frequency Preset Timing ModesVertical Frequency SyncMaster 171N/171S/171V Horizontal Colombia United Kingdom EspañaPortugal Dot Pitch ResolutionInterlace and Non-Interlace Methods Plug & PlayIC Compliance Notice RegulatoryMPR II Compliance Why do we have environmentally-labelled monitors?European Notice Europe only What does labelling involve?Lead Environmental RequirementsCadmium MercuryCongratulations Why do we have environmentally labelled computers?TCO Development Environmental requirements Flame retardantsVideo In / RS 232 / Video Out Medical Requirement ClassificationsTransport and Storage Limitations How to delete the Natural Color software program How to install the Natural Color softwareNatural Color Software Program For Better Display Authority