To connect the handheld

40Administration tasks — Connecting a handheld to the cradle

1.Connect the cradle cable to the COM port on the machine running BESAdmin.

Secure the pager-sized handheld in the cradle by inserting the connector port on the bottom edge of the handheld into the connector prongs of the cradle. Then click the top of the handheld into the cradle.

Secure the palm-sized handheld in the cradle by inserting the connector port on the bottom edge of the handheld into the connector prongs of the cradle and press firmly in place.

2.In the BESAdmin window, click Tools. Click Settings to open the Settings window.

3.The Settings window will show you the COM port being used to connect the cradle. Click Detect. You will receive the following message: “Please ensure your handheld is securely connected.” Click OK.

4.When the handheld is detected, you will see a message similar to “Located a handheld device attached to your computer on COM1.” Click OK to close the message and OK again to close the Settings window.

Note If the machine cannot detect the handheld on a COM (serial) port, the message “Unable to locate a handheld device attached to your computer” will appear. Check that the handheld and cradle cable both appear to be connected securely. If the error message still appears, ensure that no other devices are sharing the serial port.

BlackBerry Enterprise Server Software for Lotus Domino

MAT-03196-001, 2 specifications

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