Appendices 79
Appendix D: Troubleshooting, continued
General TV Operation
| Symptom | Remarks |
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1. | A fan is running even while the TV is powered | Normal TV operation. When the TV is off, internal components |
| off. | continue to draw power and must be cooled by the fan. |
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2. | The TV remote control does not work. | • Check that the batteries are installed correctly. |
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| • Check that the slide switch is set to TV. |
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| • Be no more than 20 feet from the TV when using the remote |
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| control. |
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| • Program the remote control to operate the TV or other device |
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| (see Chapter 5). |
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3. | TV functions do not respond to the remote | Use the System Reset button. |
| control or to front panel control and TV will |
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| not power off. |
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4. | When a device is selected from the Input | • Make sure the selected device is turned on. |
| Selection menu, the screen is blue (no signal | • Begin play of the VCR. |
| source). |
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5. | Devices are grayed out in the Input Selec- | Digital channels and digital devices cannot display in the Split |
| tion menu or the Split Screen Input Selection | Screen |
| menu. |
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6 | You have forgotten your Parental Lock pass | See Appendix A, Bypassing the Parental Lock. |
| code. |
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7 | Rating restrictions are not working. | Open the Parental Lock menu and: |
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| • Verify that the U.S. Ratings or Other Ratings setting is On. |
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| • Check the Lock Time/Unlock Time to see if rating restrictions |
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| are disabled. |
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8. | Normal TV operation. | |
| change a function. |
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TV Channels
Symptom | Remarks | |
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| |
1. The TV takes several seconds to respond to | • Press ENTER after a channel number to avoid delays. | |
channel changes. | • | Use a |
| • | Use a |
|
| service is able to recognize |
2. You cannot access a channel. | • Use number keys instead of CH/PAGE / . |
•Be sure the channel you want to view is in memory. See page 46.
•Check that the TV is turned to the correct device or antenna for that channel by pressing the INPUT key.
•Make sure the Parental Lock is off.
•If you cannot tune to a virtual digital channel even though the TV has already memorized digital channels, tune to the actual channel number used by the broadcaster. The virtual channel will then be automatically added to memory.
3. Name options are not available for some | Only memorized analog channels can be named. |
channels. |
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4.When ChannelView™ list is displayed, infor- Available information is sent from the broadcaster or cable provider.
mation appears incomplete | No other data is available. |