Mitsubishi Electronics SeriesLT-40151 manual Account, Password Series, Reset Parental

Appendices 83

Appendix E: Troubleshooting, continued

Reset Name	When to Use	How to Use	Resulting Action
VUDU	You have forgotten	Using a computer, go to	Reset your account password
Reset VUDU	your account pass-	www.VUDU.com.	from the VUDU website (requires
Account	word.		access to e-mail).
Password
(249 Series)
VUDU	You have forgotten	Call VUDU Customer Care at	VUDU Customer Care will reset
Reset Parental	your passcode.	1-888-554-VUDU (8838).	your passcode.
Controls
Passcode
(249 Series)

General TV Operation

	Symptom	Remarks
1.	The TV remote control does not work.	• Check that the batteries are fresh and installed correctly.
		• Check that the control mode on the remote is set to TV.
		•	Be no more than 20 feet from the TV when using the remote control.
		• Program the remote control to operate the TV or other device.
		• Reset the remote control.
2.	When I try to use the remote control, the	Replace the batteries.
	POWER key blinks five times.
3.	TV does not respond to the remote control or	•	Unplug the AC power cord for 10 seconds.
	to control-panel buttons and TV will not power	•	Press and hold the POWER button on the control panel to
	on or off.		perform system reset.
4.	When a device is selected from the Activity	• Make sure the selected device is turned on.
	menu, the screen is blue or black (no signal	• Begin play of the device.
	source).
5.	You have forgotten your Lock menu pass code.	See “Bypassing the Parental Lock”, Appendix D.
6.	Rating restrictions are not working.	Open the Lock > Parental Lock menu and:
		• Verify that the ratings locks are active.
		• Check the Lock Time/Unlock Time to check if rating restric-
			tions are disabled.
		• Rating restrictions apply only to content on the ANT input.
7.	On-screen displays appear each time you	Normal TV operation.
	change a function.
8.
9.	I have turned on CEC for my HDMI devices	• First turn off the TV’s HDMI control for the specific device.
	but control is erratic and I wish to disable it.		Open the Inputs > HDMI Control menu, select the device,
			select Off.
		•	Disable CEC on the device itself. See the device’s instruc-
			tions.
		•	If the problem persists, do the following:
			1. Disconnect the device from the TV.
			2. Open the Inputs > Name menu and select Delete for the
			device.
			3. Reconnect the device to the TV and Auto Input Sensing
			will recognize the device with CEC disabled.