Mitsubishi Electronics 265, 164, 154 manual Vudu, General TV Operation Symptom Remarks

Appendices87

Appendix E: Troubleshooting, continued

Reset Name		When to Use	How to Use			Resulting Action
VUDU		You have forgotten	Using a computer, go to			Reset your account password
Reset VUDU		your account pass-	www.VUDU.com.			from the VUDU website (requires
Account Pass-		word.				access to e-mail).
word
VUDU		You have forgotten	Call VUDU Customer Care at			VUDU Customer Care will reset
Reset Parental		your pass code.	1-888-554-VUDU (8838).			your pass code.
Controls Pass
Code
General TV Operation
	Symptom			Remarks
1.	The TV remote control does not work.			• Check that the batteries are fresh and installed correctly.
				• Check that the control mode on the remote is set to TV.
				•	Be no more than 20 feet from the TV when using the remote control.
				• Program the remote control to operate the TV or other device.
				• Reset the remote control. See “Resetting the Remote Control,”
					page 84.
2.	When I try to use the remote control, the POWER			Replace the batteries.
	key blinks five times.
3.	TV does not respond to the remote control or			•	Unplug the AC power cord for 10 seconds.
	to control-panel buttons and TV will not power			•	Press and hold the POWER button on the control panel to
	on or off.				perform system reset.
4.	When a device is selected from the Input			• Make sure the selected device is turned on.
	Selection menu, the screen is blue or black (no			• Begin play of the device.
	signal source).
5.	You have forgotten your Lock menu pass code.			See “Bypassing the Parental Lock”, Appendix B.
6.	Rating restrictions are not working.			Open the Lock > Parental menu and:
				• Verify that the ratings locks are active.
				• Check the Lock Time/Unlock Time to check if rating restric-
					tions are disabled.
				• Rating restrictions apply only to content on the ANT input.
7.	On-screen displays appear each time you			Normal TV operation.
	change a function.
8.	A warning message appeared on screen			•	Internal TV temperature has exceeded proper levels. Cool
	stating, “TV will shut down in a few seconds.				the room.
	Please check if the air flow is blocked.”			•	The TV has overheated. Clear blocked air vents and ensure
					at least four inches of clearance on all sides of the TV.
9.	I have turned on CEC for my HDMI devices but			• First turn off the TV’s HDMI control for the specific device.
	control is erratic and I wish to disable it.				Open the Inputs > HDMI Control menu, select the device,
					select Off.
				•	Disable CEC on the device itself. See the device’s instruc-
					tions.
				•	If the problem persists, do the following:
					1. Disconnect the device from the TV.
					2. Open the Inputs > Name menu and select Delete for
					the device.
					3. Reconnect the device to the TV and Auto Input Sensing
					will recognize the device with CEC disabled.

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