Additional information, Troubleshooting

Additional information

Troubleshooting

Power

Power does not come on.

\Power plug is not inserted securely. Plug in securely.

Operation

“REGION CODE ERROR!” is shown on the TV screen.

\Region code of the inserted disc does not match the player. Check the region code of the disc printed on the disc jacket.

Operation is not possible.

\Microcomputer malfunction due to lightning or static electricity. Turn off the power and unplug the power cord, then connect the power cord again.

\Moisture condensation caused by a sudden change of temperature or humidity. Turn off the power, then turn it on a few hours later.

\The disc does not allow the operation, or an unplayable disc is inserted. Check and replace the disc (see page 2).

[LOCK] is displayed on the display window and the disc tray does not open.

\When you press 0 while pressing down 7 on the player in standby mode, the tray lock function is activated. The disc tray cannot be opened or closed in this status. To release this status, press 0 while pressing down 7 on the player in standby mode.

Picture

Picture is noisy.

\ The player is connected to a VCR directly and the copyguard function is activated. Connect the player so that the picture

	information	signal flows directly to the TV.
		signal flows directly to the TV.
		\ With some discs, the picture may be blurred when [PICTURE
		SOURCE] is set to [FILM] or [AUTO]. Set [PICTURE
	Additional	SOURCE] to [VIDEO (NORMAL)] or [VIDEO (ACTIVE)].
	Additional	No picture is displayed on the TV screen or the screen is
		No picture is displayed on the TV screen or the screen is
		blurred or divided into two parts. (for XV-N310B/XV-N312S/
		XV-N315B/XV-N316S)
		\ The player is in the progressive scanning mode though it is
		connected to a TV via the VIDEO jack or via the SCART
		connector. Observe the display window. If [P] is turned on,
		the player is in the progressive scanning mode. Make the
		Progressive scanning mode inactive by using the VFP - I/P
		button. (See page 6.)

Audio

DVD VIDEO disc playback sound level is lower than TV broadcast sound level.

\Set the [D.RANGE CONTROL] preference to [TV MODE] (see page 27).

Analog audio output is distorted.

\Set the [OUTPUT LEVEL] preference to [LOW] (see page 27).

MP3/JPEG/MPEG-4

No sound and/or no picture comes out.

\MP3/MPEG-4 disc is recorded with the “packet writing (UDF file).” It cannot be played.

\Check the files you want to play back.

Files (tracks) are not played in the recorded order.

\This player plays the files in the alphabetic order. So, the playback order can vary.

MPEG-4 files cannot be played back.

\The format of the file is not asf.