Troubleshooting
If your TV fails to work properly, check the following guidelines for possible causes and solutions. Consult your local dealer or service outlet if problems persist.
Problem |
| Solution |
No power. | • | Make sure the power cord is plugged in. |
| • The power is off, press the Power button to turn on the TV. | |
| • | Try another outlet. |
| • Unplug the unit for an hour, then plug it back in. | |
Poor sound or no sound. | • | Press the VOL button on the remote control or the VOL + |
|
| button on the TV. |
| • Press MUTE on the remote control to ensure that mute is not on. | |
| • The channel or cable TV is experiencing problems, tune to | |
|
| another channel. |
| • Check the TV audio settings. | |
| • Check for possible sources of interference. | |
Poor picture or no picture. | • | The channel or cable TV is experiencing problems, tune to |
|
| another channel. |
| • Make sure that channels are set into memory. | |
| • Check the antenna or cable TV connections. | |
| • Check for possible sources of interference. | |
Poor reception on some | • | The channel or cable TV is experiencing problems, tune to |
channels. |
| another channel. |
| • Make sure that channels are set into memory. | |
| • The network signal is weak, adjust the antenna to receive better | |
|
| reception. |
| • Check for possible sources of interference. | |
The remote control does | • | Batteries may be weak, dead, or inserted incorrectly. |
not work. | • Point the remote control directly at the remote sensor on the TV | |
| ||
|
| with an angle of 35º. |
| • Remove any obstacles between the remote control and the TV. | |
| • Remote control is out of range, move closer to the TV. | |
TV shuts off. | • | Sleep timer is set. |
| • | Power is interrupted. |
No CATV reception. | • | Check all cable TV connections. |
| • Set the TV Mode in Channel menu. | |
Closed caption is not | • | The program tuned is not closed captioned. Try another channel. |
activated. | • Enable Closed Caption in the menu. | |
| ||
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