Troubleshooting Guide, Symptoms Correction

Instruction Manual

TROUBLESHOOTING GUIDE

Check the following guide for a possible correction to a problem before contacting customer support.

Symptoms		Correction
No power	z Connect the power plug into the wall outlet securely.
	z Verify the connection from the VCR video output to the TV video input is secure.Then switch
Dark, Poor or No picture		TV to the appropriate Video mode by pressing TV/VIDEO button.
	z Adjust picture setting for tint, color brightness and sharpness.
	z Verify coaxial cable from antenna is connected to RF IN.
	z Connect the audio cables into the terminals securely.
No sound	z Verify the connection from the VCR audio output to the TV audio input. Then switch to the
		appropriate mode on the receiver. Refer to your audio amplifier owner's manual.

	z Verify the volume is at an appropriate level and the mute feature is not on.
	z If television is connected through a stereo receiver use its volume control to adjust stereo
		speaker sound.
	z Verify the TV is set to Antenna mode.
No TV signal	z Make sure the antenna is securely connected to the RF in jack.
	z Unplug the TV from the wall for 30 seconds, then plug in and try again.
	z Unplug the antenna connection from the back of the TV, unplug the TV from the wall, wait
		for 30 seconds, and then try again.
Stripe or purple interfe-	z	Verify the speakers around the TV set are shielded otherwise move them at least 6 inches
rence appears in the
		away.
screen.

Picture becomes snowy.	z Verify the antenna lead wire is in working condition.
	z Verify the antenna is connected securely to the RF in jack.
Picture with multi-image	z Use an omni directional outdoor antenna.
	z	Move the antenna around to minimize multi-images.

	z Make sure the Air/Cable setting is correct.
TV channel not received	z Channel may be locked with block channel feature, such as Parental Control.
		Factory default setting is 6688.

	z Check Add/Erase feature, as channel may be have been erased during set up.
Black box appears on	z	Verify Closed Caption feature is off.
screen.

Remote control	z Batteries may be weak. Replace batteries.
	z	Recheck the batteries are installed correctly with the correct +/- polarity.
doesn't operate.
	z	Make sure nothing is in between the remote and the remote sensor.