Hitachi 42PD8800TA, 55PD8800TA Troubleshooting, When Following Messages Appear on the Screen

Page 56

42PD8800TA 55PD8800TA

TROUBLESHOOTING

Before calling service technician, check the following tables fi rst. If the problem is not be solved with the suggested procedures, contact your local

dealer. For your safety, NEVER try to repair the product by yourself.

When Following Messages Appear on the Screen

Message

 

Condition / Action

Page

 

 

 

Power Save

This indicates it is in Power Save mode. (in AV/RGB mode)

27 , 52

The indicating lamp lights in orange.

 

 

 

 

 

 

 

 

The unit cannot detect any signals from any input terminals.

 

 

Check if the cable is connected correctly and fi rmly.

14 ~ 16

No Sync. Signal

Check if the power of the external equipments is ON.

 

Check if the input selection matches the connection terminal.

 

 

Check if the PC is in Power Save mode or not.

 

 

 

 

 

 

The unit receives signals not supported by the monitor.

57 , 59

Invalid Scan Freq.

Check if the cable is connected correctly and fi rmly.

 

Check if the input signal is compatible with the specifi cation of the monitor.

 

 

 

 

Not Available

This shows when the selected operation is not available.

 

 

 

 

 

Please Push [Return] button

This message appears when you select other than

button while Screen Wipe is ON.

27

Press

button when this message appears.

 

 

 

 

 

 

 

Check Antenna

Check the connection status when this message appears.

13

 

 

 

Auto Adjusting

This indicates that it is in the process of auto adjusting.

25

(in RGB mode)

 

 

 

 

 

 

 

 

 

ENGLISH

Symptom and Check List

Symptoms

 

 

 

 

Check list

 

Page

 

 

 

 

 

 

 

 

 

 

 

Check the Indicating lamp status (Off, Red, Green, or Orange).

13 ~ 16

 

 

 

 

Check the connection of the Power Cord and/or other cables.

No picture - no sound

 

 

 

Check if the Main Power of the unit or external equipments is ON.

18 ,

23 ,

 

 

 

Check if the TV mode is selected.

 

 

 

 

 

 

52

 

 

 

 

Check if the TV is in “Standby mode” or “Power Save mode”.

 

 

 

 

Adjust the values in “Picture menu” and “Audio menu”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the antenna connection and direction.

 

13

 

 

 

 

 

Snowy picture-poor sound

 

 

 

The TV station may have broadcast diffi culties.

 

 

 

 

Try another channel.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the antenna connection and direction.

 

 

 

Multiple images-normal sound

 

 

 

Fine tuning the TV.

 

13 ,

22

 

 

 

Check the connection of the external equipments.

 

 

 

 

 

 

 

 

 

 

The TV station may have broadcast diffi culties.Try another channel.

 

 

 

 

 

 

 

 

 

Intermittent interference

 

 

 

Check if the source of interference is shielded well.

 

 

 

 

 

 

 

 

 

 

Remove those kinds of electrical devices away from the TV.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the volume level.

 

 

 

Normal picture, but no sound

 

 

 

Check if the

button has been pressed or not.

19

 

 

 

Make sure that the headphone is NOT connected.

 

 

 

 

 

 

 

 

 

 

Check the connection of the external equipments.

 

 

 

 

 

 

 

 

 

No picture - normal sound

 

 

 

Check the value level of “Brightness” and “Contrast” in

29 ,

32

 

 

 

“Picture Menu”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check if the batteries are installed correctly.

 

 

 

 

 

 

 

The batteries might be exhausted. Replace them with new ones.

 

 

The remote control does not work.

 

 

 

Remove all the obstructions in front of the sensor window on the unit.

10 ,

11

 

 

 

Check if you select the correct function by

button on the

 

 

 

 

 

 

 

 

 

 

remote control.

 

 

 

 

 

 

 

 

Check if the buttons of the control panel can work.

 

 

 

 

 

 

 

 

 

Normal picture but no color-normal sound

 

 

 

Check the connection of the external equipments.

14 ~ 16

 

 

 

Check the “Color System” in “Setup Menu”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

54

HITACHI

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Contents Model Name 42PD8800TA 55PD8800TA Color Plasma DisplayEnglish Contents Important Safety InstructionsIntroduction About This ManualTrademark Credits About SoftwareSafety Precautions About the SymbolsSafety Precautions Do not expose this unit to rain or moistureDo not place the unit at the dusty place Precautions Cleaning and MaintenanceCharacteristics of Image Retention About Plasma DisplayImage Retention of Plasma Display Common phenomena of Plasma Display PanelOption FeaturesSupplied Accessories Component Names Main UnitFront Panel Rear PanelComponent Names Remote Control Remote Control Batteries Installation Open the battery compartment coverInstall the batteries Close the battery compartment coverPreparation Safety Precaution on Main Unit Installation Anti-Tumble MeasuresTerminal Positions Connecting ProcedureConnection Example Connection Connecting ProcedureConnecting to External Equipment Terminals on Rear Information Terminals on Side Connecting the plug into the wall socket Information How to secure the cablesHow to fasten the band To tightenPower On/Off To turn On the power of the unitTo turn Off the power of the unit Basic OperationBasic Operation First Time Setup Volume UP/DOWNVolume Indicator MuteBasic Operation Input Switching to TV/AV1~5, HDMI, and RGB Input Signal Screen DisplayHow to use the On-Screen Display OSD system How to set LanguageMenu Operation Language MenuMenu Operation Setup Menu TV mode Setup hintAuto Tuning Manual TuningSelected Items Setup hint Fine TuningSort Teletext LanguageMenu Operation Setup Menu AV mode SystemColor VideoMenu Operation Setup Menu RGB mode Wxga Mode Frequency ModeInput Level Frequency DisplayMenu Operation Function Menu Selected Items Setup hint Luminance Manager Slide ModePicture Size BackgroundMenu Operation Picture Menu TV/AV mode Contrast Mode Film Mode3D Comb Filter Black EnhancementColor Decoding Color Temp. AdjustColor Management High Cool Menu Operation Picture Menu RGB modePicture Enhancement Cut off By pressing OK buttonMenu Operation Audio Menu Timer Menu Headphone VolumeOff Timer On TimerPower Swivel FunctionFunction About Teletext What is TeletextHow to operate the Teletext Function Size Switching TV/AV signal inputPosition Adjustment Vertical Size Adjustment at Panoramic ModeYou can select suitable size depending on the resolution TV/AV signal input Using a wide-screen monitorRGB signal input Function Multi Picture Mode Picture modeThis function is not available in Hdmi input Table Mix-and -Match of the Input ModesSelected picture with red triangle mark Function Multi Picture Mode Activate the Multi Picture Mode in RGB Mode Strobe Function Picture FreezingSplit Function Photo Input Function Operating the Photo InputIndicated near the slot Left SideRotation Function Move to nextPhoto Index 2 nd Full size File#23 is displayedDisplaying Still Picture in Photo Mode Slide Show Function Slide Show Adjustment Function Menu Selection DescriptionAfter completing all Movie files, itTo the Index. *4 You can use the following control key to operate the movieOther To exit from Photo Input…OSD Information SpecificationFunction Photo Input Function Function Audio Switching Nicam / Sound Multiplexincluding A2 TV modeBilingual/Dual Sound broadcast Stereo broadcastFunction Power Save Mode When AV input is selectedWhen the RGB input is selected Returning to operating statusSet up hint Function DVD Player / STB SelectionDVD Selection SAT SelectionSymptom and Check List TroubleshootingWhen Following Messages Appear on the Screen Troubleshooting Symptom and Check List 41 ~Characters are blurred Product Specifications Input signalsProduct Specifications Signal Input RGB terminal D-sub 15-pin connectorInput connector pin specifications Photo-input connector pin specificationsWith RGB input Product Specifications Recommended Signal ListWith Hdmi input With Picture Freezing Function Product Specification Recommended Signal ListWith Multi Picture Function
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