Elite Screens CineTension 2 manual Warranty Policy

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Warranty Policy

Two (2) Year parts and labor warranty from defects in workmanship from purchase date as follows (except for refurbished units as specified below).

Three (3) Year parts and labor warranty from defects in workmanship for GEMR (Government, Educational, Military, & Religious) purchases of new product only.

Refurbished Units carry a 90-DAY parts and labor warranty.

Each party will be responsible for one way shipping during the warranty period.

A RMA (Return Merchandise Authorization) number must be issued in order to process a replacement or to authorize a return for warranty repair. Elite Screens will, at its sole option replace or repair the defective unit with a replacement *(see exceptions below) after the defective unit or parts have been received. Once the product is received, Elite Screens will send out a replacement *unit to the customer by ground service (subject to inventory availability).

Do Not Return Any Unauthorized Items to Elite Screens, as they will be refused and returned at your expense. The RMA Number must be included on the outside label of your shipping box. Our warehouse is not authorized to accept returns without an RMA number on the shipping label.

RMA Numbers are valid for 45 days from the date issued.

Missing Parts must be reported within 7 days of receipt. If reported after 7 days, the customer will be responsible for shipping and handling fees. If reported after 30 days of receipt, the customer will be responsible for cost of parts and shipping & handling fees.

*A New or refurbished replacement will be send out to the customer depending on the type of purchase (new or refurbished) and based on stock availability.

North America only U.S. and Canada

For Warranty and Service requests, please submit an RMA/Service Form at: www.elitescreens.com/warrantysupportform

Please visit this link for full Warranty information: www.elitescreens.com/warranty

For Customer Service and Technical questions, please contact Elite Screens at:

Telephone: (877) 511-1211

service@elitescreens.com

Fax: (562) 926-8433

techsupport@elitescreens.com

REMEMBER TO REGISTER YOUR PRODUCT AT:

WWW.ELITESCREENS.COM

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Rev.102111-AS

 

www.elitescreens.com

info@elitescreens.com

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Contents Cinetension 2 Series Important Safety & Warning Precautions Do not use this unit under the following circumstancesInstallation Warning Pre-InstallationAccessories for CineTension 2 Series Control System for CineTension 2 Series Hardware Parts List for CineTension 2 Series Installation InstructionsAdjusting the Tension String Troubleshooting & FAQ’S CineTension 2 Dimension Table Warranty Policy Contact Information Info@elitescreens.com Info@elitescreens.eu

CineTension 2 specifications

The Elite Screens CineTension 2 is a premium electric projection screen designed to deliver an exceptional viewing experience for both home theater enthusiasts and commercial setups. This versatile screen combines advanced technology with sophisticated design, making it a preferred choice for many.

One of the standout features of the CineTension 2 is its unique tensioned surface. The screen is engineered with a durable and smooth material that is stretched to perfection, reducing the risk of wrinkles and ensuring a flat surface. This tensioning mechanism not only enhances the overall aesthetics but also contributes to a sharper and clearer image. The CineTension 2 is available in various aspect ratios, including 16:9 and 2.35:1, catering to different viewing needs, whether for movies, sports, or presentations.

The CineTension 2 is equipped with an ultra-white, high-gain screen material that provides excellent color reproduction and contrast. This surface is designed to reflect light effectively, ensuring that images pop with vibrant colors and deep blacks. Additionally, the screen material is compatible with 4K and active 3D projection, making it a future-proof choice for those investing in advanced projection technology.

Another notable feature is its integrated IR and RF remote control functionalities, allowing for seamless operation from anywhere within the room. The screen also supports a wall switch option for added convenience. Installation is straightforward, with versatile mounting options to suit various settings, whether you’re using ceilings, walls, or even custom mounts.

The CineTension 2 is designed with durability and longevity in mind. Its aluminum casing is not only lightweight but also resistant to warping or damage over time. Moreover, the screen comes with a silent motor that ensures whisper-quiet operation during deployment and retraction, making it ideal for environments where noise is a concern.

In conclusion, the Elite Screens CineTension 2 is a top-tier projection screen that merges aesthetic elegance with high-performance features. Its tensioned surface, excellent screen material, and user-friendly operation make it an excellent choice for anyone looking to enhance their home theater experience or impress in a professional setting. With its thoughtful design and cutting-edge technology, the CineTension 2 stands out as an industry leader in the realm of projection screens.