Troubleshooting & FAQ’S

For additional information, please contact Elite Screens at techsupport@elitescreens.com

1.If your screen does not move, please check the power supply. The screen will understandably not move without power.

2.Make sure the power cord is firmly plugged to the power outlet.

3.Make sure that all cable connections are secure.

4.If the screen works well with the line switch but not with the remote control, please make sure the remote controls have fresh batteries. Change the batteries every 6 months to ensure proper operation of the remotes.

1.Q: Why does my screen no longer function?

A:Make sure your wall plug has power and that the screen is properly plugged. The fuse on the screen will also need to be checked. Please contact techsupport@elitescreens.com for the location. The tubular motor in this screen is equipped with a thermal relay. This feature will automatically shut off the screen in the event of the motor becoming too hot. This will prevent the motor from overheating. If you should experience this, please let the screen’s temperature decrease for 10-15 min. before usage.

2.Q: How is the screen material cleaned?

A:The screen material can be cleaned with mild soap and water.

3.Q: What type of batteries do the remote controls require?

A:The IR and RF remote controls use AAA alkaline batteries.

4.Q: Can you manually pull down the screen?

A:No, manually pulling down the screen will damage the electronic motor rolling system and void your warranty.

5.Q: How could I setup my Screens IR receiver to work with my learning remote control system Do you have any IR codes I can use to achieve this?

A:Our IR remote controls have been evaluated and entered in to the databases of some Universal remote control manufacturers. Please contact the manufacturer of your remote to inquire about your remotes ability to function with ours. If they have not evaluated our remote control then the following list of Binary codes will be used for most remote setups.

For Spectrum, VMAX2 (Plus), Home2 and CineTension 2 Series Up: 1111 0000 0001

Stop: 1111 0000 0010

Down: 1111 0000 0100

6.Q: What is the gain on the matte white screen material?

A:The matte white material has a gain of 1.1. For detailed information, please visit www.elitescreens.com/cinetension2

Rev.102111-AS
www.elitescreens.com	info@elitescreens.com

CineTension 2 specifications

The Elite Screens CineTension 2 is a premium electric projection screen designed to deliver an exceptional viewing experience for both home theater enthusiasts and commercial setups. This versatile screen combines advanced technology with sophisticated design, making it a preferred choice for many.

One of the standout features of the CineTension 2 is its unique tensioned surface. The screen is engineered with a durable and smooth material that is stretched to perfection, reducing the risk of wrinkles and ensuring a flat surface. This tensioning mechanism not only enhances the overall aesthetics but also contributes to a sharper and clearer image. The CineTension 2 is available in various aspect ratios, including 16:9 and 2.35:1, catering to different viewing needs, whether for movies, sports, or presentations.

The CineTension 2 is equipped with an ultra-white, high-gain screen material that provides excellent color reproduction and contrast. This surface is designed to reflect light effectively, ensuring that images pop with vibrant colors and deep blacks. Additionally, the screen material is compatible with 4K and active 3D projection, making it a future-proof choice for those investing in advanced projection technology.

Another notable feature is its integrated IR and RF remote control functionalities, allowing for seamless operation from anywhere within the room. The screen also supports a wall switch option for added convenience. Installation is straightforward, with versatile mounting options to suit various settings, whether you’re using ceilings, walls, or even custom mounts.

The CineTension 2 is designed with durability and longevity in mind. Its aluminum casing is not only lightweight but also resistant to warping or damage over time. Moreover, the screen comes with a silent motor that ensures whisper-quiet operation during deployment and retraction, making it ideal for environments where noise is a concern.

In conclusion, the Elite Screens CineTension 2 is a top-tier projection screen that merges aesthetic elegance with high-performance features. Its tensioned surface, excellent screen material, and user-friendly operation make it an excellent choice for anyone looking to enhance their home theater experience or impress in a professional setting. With its thoughtful design and cutting-edge technology, the CineTension 2 stands out as an industry leader in the realm of projection screens.