Vidikron VL-40 5Maintenance and Troubleshooting, Troubleshooting Tips, Troubleshooting Chart

5Maintenance and Troubleshooting

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the DView. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact your Vidikron dealer or Vidikron Technical Support.

5.1

Troubleshooting Tips

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)		Solution
The display does not turn on	•	The DView is not plugged	•	Ensure that the DView is
after initial installation.		in or the AC outlet is not		plugged in and that the AC
		active.		outlet is active.
			•	Replace the batteries.
	•	The remote control
		batteries have run out.
The display is on, but there is	•	Incorrect source selection.	•	Select the correct source.
no picture.	•	Source component is not	•	Turn on the source
		turned on.		component.
	•	Source component is	•	Check video connections to
		connected incorrectly or		source component.
		not at all.
Picture is okay, but there is no	•	Audio output is muted.	•	Press the MUTE button on
sound.				the remote control.
	•	Volume setting is too low.	•	Turn up the volume.
	•	Source component is	•	Check audio connections to
		connected incorrectly or		source component.
		not at all.
	•	Speakers are connected	•	Check speaker connections
		incorrectly or not at all.		(Figure 3-8).
	•	Audio settings are	•	Check the following
		incorrect.		settings: Digital Audio Out
				(page 36), TV Speaker
				(page 36) and HDMI Audio
				(page 41).

Image is too bright and/or lacks definition in the bright areas of the image.

• Contrast is set too high. • Lower the contrast setting.

Image appears “washed out” and/or dark areas appear too bright.

Black or white dots appear on all channels or a specific channel.

• Brightness is set too high.	• Lower the brightness
	setting.
• Antenna or cable TV source	• Check the antenna or cable
is connected incorrectly or	TV connection.
not at all.
• Broadcast signal is weak.	• If using an off-air antenna,
	adjust its position or
	location.

Vidikron VL-40 and VL-46 Owner’s Operating Manual 49