Maintenance and Troubleshooting
Table 5-1. Troubleshooting Chart (continued)
Symptom |
| Possible Cause(s) |
| Solution |
|
|
|
| |
Picture is okay, but there is no | • | Audio output is muted. | • Press the MUTE button on | |
sound. |
|
|
| the remote control. |
| • Volume setting is too low. | • Turn up the volume. | ||
| • | Source component is | • Check audio connections to | |
|
| connected incorrectly or |
| source component. |
|
| not at all. |
|
|
| • | Speakers are connected | • | Check speaker connections |
|
| incorrectly or not at all. |
| (Figure |
| • | Audio settings are | • | Check the following |
|
| incorrect. |
| settings: Digital Audio Out |
|
|
|
| (page 36), TV Speaker |
|
|
|
| (page 36) and HDMI Audio |
|
|
|
| (page 41). |
|
|
|
|
|
Image is too bright and/or lacks definition in the bright areas of the image.
• Contrast is set too high. | • Lower the contrast setting. |
Image appears “washed out” and/or dark areas appear too bright.
Black or white dots appear on all channels or a specific channel.
• Brightness is set too high. | • Lower the brightness |
| setting. |
• Antenna or cable TV source | • Check the antenna or cable |
is connected incorrectly or | TV connection. |
not at all. |
|
• Broadcast signal is weak. | • If using an |
| adjust its position or |
| location. |
Colors in the image are | • The Red/Pr, Green/Y or | • Ensure that the source |
swapped; for example, reds | Blue/Pb outputs from the | outputs are connected to |
appear blue or vice versa. | source are connected to the | the correct DView input. |
| wrong inputs on the DView. |
|
|
|
|
• Clock and Phase settings | |
“noisy.” | need adjustment. |
•Manually adjust Clock and Phase settings, or perform an
“Out of range” appears | • The resolution and | • Select a compatible |
frequency of the video card | resolution and vertical | |
| in the computer are not | frequency (refer to |
| compatible with the DView. | Computer Signal |
|
| Compatibility on page 63). |
|
|
|
The image is too large or too | • Image size needs adjusting. | • Adjust the image size (refer |
small. |
| to PC Mode Adjust on |
|
| page 38). |
|
|
|
Poor broadcast sound quality. | • The sound quality of a | • Use the MTS/SAP button |
| stereo broadcast may be | on the remote control to |
| unstable in an area with a | select mono. |
| weak signal. |
|
|
|
|
52 | Vidikron |