ViewSonic VS12117-1M warranty Troubleshooting

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Other Information

Troubleshooting

Please contact ViewSonic service team directly if you have questions, service needs, or require technical assistance related on the use of your television.

Contact ViewSonic Service Team at: http://www.ViewSonic.com

Or call our service team: United States 1-800-688-6688

Canada 1-866-463-4775

Problem

Possible Solution

No power

• Make sure the power cord is properly connected to the

 

LCD TV AC power socket.

 

• Make sure the AC power cord is properly connected to the

 

wall outlet.

 

• Make sure the DC power button is ON (Blue LED).

 

• Plug another electrical device (like a radio) to the power

 

outlet to verify that the outlet is supplying the proper voltage.

 

 

No picture

• The TV station may be experiencing problems. Try another

 

channel.

 

• The Cable TV signal may be scrambled or encoded. Please

 

contact your local cable operator.

 

• Make sure that connection to other components are correct

 

referring to the user guide.

 

• Make sure that setup has been done correctly after

 

connections.

 

• Make sure the correct input is selected and the input signal is

 

compatible.

 

 

Strange color, light color,

• Ensure that the video cable is securely connected.

or color misalignment

• The picture may appear dim in a brightly lit room.

 

• Adjust brightness, contrast, saturation (color), and tint

 

referring to the user guide.

 

• Check the input signal setting.

 

 

No sound

• Check your audio connections are properly connected

 

referring to the user guide.

 

• The MUTE button may have been pressed, try pressing this

 

button again.

 

• Check your audio settings, your TV audio may be set to

 

minimum.

 

• Press the Volume + (Up) button on the remote control.

 

 

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ENGLISH

ViewSonic

47

N5230p

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Contents ViewSonic Product disposal at end of product life Product RegistrationCustomer Support ViewSonicContents Copyright Information Notification SafetyInstallation To CustomersImportant Safety Instructions USEBatteries CleaningAntennas Carrying the TV Magnetic InfluenceSound VentilationInstallation MoistureVolume Adjustment LCD ScreenFollowing information is only for EU-member states Compliance InformationFCC Statement Declaration of RoHS Compliance Substance Proposed Maximum Actual ConcentrationList of Features Package ContentsInstalling the Stand Base Installing the LCD TVDisconnecting the Stand Base Using the Safety Strap to Secure the TVMounting ViewSonic LCD TV to the wall Wall Mount Kit Specifications Vesa Front View of the Product Volume UpVolume Down CH UpRear View of the Product Component YPbPr connection AV connectionVideo connection Hdmi connection Computer connectionCable System and VHF/UHF Antenna System Connecting the LCD TVCable System or VHF/UHF Antenna System HD Cable Box/HD Satellite BoxDVI Connection YPbPr or Component ConnectionPersonal Computer PC Timing Reference Chart ResolutionOther Equipment CableRemote Control and TV Controls Remote Control and TV ControlsInserting Remote Control Batteries Using the TV Features 13 CCProgramming the Remote Control for Other Equipment Code List Using the TV Features VCR SAT Cable DVD TUNER/RECEIVERS Cassette Deck Audio Turning the TV On and Off Adjusting the VolumeOperation Changing ChannelsViewing the Menus Viewing the Displayed InformationStoring Channels into Memory Adjusting the Settings Selecting the Input SourceSetting up Time menu Channel Skip SettingClose Caption Setting Program Block Using the Parent ControlsChannel Block S. TV RatingsCanadian French Ratings S. Movie RatingsCanadian English Ratings Input Block Change PasswordBlock Unrated Using VGA Function To Restore Factory SettingAnnotations for OSD Menu Items Video menuSetup menu Parental menu To clean the case Cleaning the LCD TVTo clean the screen DisclaimerTroubleshooting Unit cannot be operated Remote control unit doesNot operate Specifications LCDLimited Warranty Viewsonic LCD TVViewSonic