Sanyo CA21YS2S, CP21XS2S, CP21SF1, CP21YS2S, CP21KS2K, CA21SF1 Helpful Hints Problems/Solutions

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	Helpful Hints - Problems/Solutions
Before requesting service check the following chart.
Problem:	Check these Conditions / Try these solutions:
No picture,	● Check if TV is plugged in.
no sound	● Try a different channel, if OK, probably station trouble.
Poor picture,	● Adjust Brightness or Contrast control.
sound OK	● Adjust Fine Tuning. (See page 9.)	● Check aerial connection.
No colour,	● Adjust Colour or Tint control. ● Adjust Fine Tuning. (See page 9.)
	● Check aerial connection. ● Is the programme in colour ? Try a different channel.
Picture OK
	● Select other colour system. (See Setting of the Colour System on page 8.)
Weak picture	● Check aerial connection on back of TV set.
	● Check aerial for broken wires. ● Re-orient aerial.
No sound or poor	● Sound Mute may be on. Press the SOUND MUTE button on the remote control.
	● Adjust Volume. ● May be station trouble. Try a different channel.
sound.
	● Select other sound system. (See Setting of the Sound System on page 8-9.)
Remote Control	● Check batteries. Replace batteries.
will not work.	● Check if TV set is plugged in. Aim remote control towards front of TV.
Cannot select or	● Channel may be removed from memory. Add channel to memory manually.
scan some channels.	(See “Skip Channel Set and Cancel” on page 12-13.)●Check aerial connection.
Blue screen with AV1	● Check AV connection. Press the TV/AV Selection button.
or AV1(DVD) or AV2	● Check external equipment. Switch on external equipment.
is displayed.
Black screen with	● Check to see if channel is set as the Private Position. See “Setting of the
and programme
	Private Position” on page 13.
position displayed.
Cabinet makes	● This is a normal condition during warm-up and cool down of the plastic
popping sound.	cabinet parts.

●Keep away your TV set from magnetic source, then turn-off your TV set and

Colour Spot On	disconnect TV's power cord from AC outlet, keep this condition about 30-60
The CRT	minutes and turn-on again your TV set if time is reach. If colour spot is not
	disappear after this solution have done, please contact your local dealer.

The following faults are not caused by the receiver:

“GHOSTS”

Reflections of signals from mountains or high buildings will cause multiple images, called “Ghosts”. These abnormal conditions can be reduced to minimum by repositioning aerial or by installing new one suited for your area.

“INTERFERENCE”

Interference may be caused by electrical appliances, car ignition systems, etc. This should normally be a temporary condition, but should this interference persist, contact your dealer.

“SLANT”

If the picture of TV set is not properly horizontal (slant), try to change face direction of your TV set. This case may be caused by geo-magnetic on your place where you live.