Winegard RM-DM61/DM55 owner manual Trouble Shooting

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TROUBLE SHOOTING

NO PICTURE ON TV

1.Do you have a clear line of sight to the satellite? Are there trees, buildings, etc. in the way? Figure 3 illustrates the look angle of your reflector.

2.Do you have the menu from the receiver? If not, check the channel the TV set is tuned for — it should be 3 or 4.

3.Check connections at the receiver, TV and antenna.

NO SIGNAL FOUND

1.Have you entered the correct zip code into the re- ceiver? If the zip code is wrong, you may be searching in the wrong direction or elevation for the satellite.

2.Is your TV working properly? Does it receive pictures from off-air stations or your VCR?

3.Re-tune system for the best picture, using procedure on page 2.

4.Inspect antenna. Has it been damaged? If it is even slightly bent, the receiver may not receive signal.

5.Do you have +12 VDC at the end of the LNBF cable? Remove cable from LNBF before testing.

6.Contact your dealer or Winegard Technical Services at 800/788-4417.

ANTENNA IS HARD TO ROTATE, OR ANTENNA DOES NOT ROTATE

1.Inspect antenna on roof. Make sure mount has not been damaged.

2.Be sure there is no sealant between gear housing and base plate.

4.Be sure cable is routed correctly. Cable may be preventing rotation of antenna.

3.Contact your dealer or Winegard Technical Services at 800/788-4417.

ANTENNAS HARD TO RAISE, OR ANTENNA DOES NOT RAISE

1.Inspect antenna on roof. Be sure he mount has not been damaged.

2.Is the antenna obstructed?

3.Contact your dealer or Winegard Technical Services at 800/788-4417.

FIGURE 3

Reflector at 90°

24°look angle

LNBF

WARRANTY REPAIR WORK

Before you have warranty repairs on your system, be sure the company or individual doing the work has been approved by Winegard Company. If there is not an approved repair company/individual available, contact Winegard Company at 800/288-8094 before proceeding. The Winegard Warranty covers only the mount, antenna and LNBF. For receiver warranty, refer to the receiver manufacturer’s warranty.

ORDERING REPAIR PARTS

Repair parts are available at RV dealers and/or service centers throughout the U.S. Or you can call Winegard Company at 800/288-8094. Credit card orders only, minimum order $5.00.

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Contents Winegard Parts Included Reflector dish GasketTroubleshooting Tuning Antenna for the Best PictureFinding the Satellite OperationSuggested Setups for Multiple TVS Operations DO’S and DON’T’SDO’S DON’T’STrouble Shooting Installation and Assembly Things YOU NeedCable-entry plate Minimum 3 from mount base Mount travel bracket to roof 6-1/8 from base, , Inside Your RV For RM-DM61/RM-DM55 onlyDigital Elevation Sensor Roof Connections If YOU are Using AN Exten ³ FigureCutting Shaft LENGTH, aApproximately From Travel Position Directional HandlePoint to Back of RVExploded Parts View Parts List InteriorHardware KIT RK-CEILSpecifications LnbfReplacement Parts Kits Page Return Authorization Policy