8 TROUBLESHOOTING
Problem | Possible Solution |
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There are black bars | All 4:3 HDTVs display HD programs in letterbox format (black bars above and below |
above and below the | the picture) because of the shape of the display screen. |
picture | • Turn on the 4:3 OVERRIDE feature in the User Settings menu. This |
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| enables most standard screen TVs to display a full screen picture |
| when the DCH6200 is tuned to a 4:3 program. |
| • Set the TV TYPE to 4:3 |
| remove the black bars above and below the picture when possible. |
| Some SD programs are broadcast in the letterbox format with black bars above and |
| below the picture. Some widescreen TVs offer a zoom feature that may be able to |
| remove the black bars (see your TV manual for information about zooming 4:3 video). |
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There are black bars on | This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD |
all four sides of the | programming to fill the screen, depending on the capabilities of the TV, set |
picture | 4:3 OVERRIDE to 480i or 480p. |
| This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox |
| format. To confirm, wait for a commercial or look for a graphic, such as a network |
| logo. If the commercial fills the screen from top to bottom, or the graphic appears |
| below the active video, the program is being letterboxed by the broadcaster. You can |
| minimize this by activating the zoom feature on the TV. |
| A broadcaster may include black bars on either side of a widescreen broadcast. This is |
| called a “hybrid” aspect ratio and results in a black border surrounding the video on a |
| 4:3 TV. Because this is part of the broadcast, the DCH6200 cannot correct the video. |
| You may be able to minimize the border using the zoom feature on the TV. |
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Colors do not appear | Be sure to match up each signal to the same YPbPr connection on the TV, otherwise |
correctly | the colors will not appear correctly on your TV. |
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