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Appendix2. Trouble Shooting
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Before contacting your local service, please make sure following instructions. If the product does not work normally after completing the following trouble shooting, please contact your local product distributor or service centre.
STB and DVD
1.No message is displayed on the front panel or product has no power
-Check the main power cable and check that it is plugged into a suitable power outlet.
-Check whether the Power Switch is On.
2.No picture
-Make sure that the product is in Operation Mode.
-Make sure that the AV Cable is firmly connected to the TV.
-Make sure that Antenna line is correctly connected to the equipment.
-Check the brightness level of TV.
-Check the channel is on air.
3.Poor picture & sound quality
-Install the antenna in a place where there is no obstacle.
-Make sure there is no mobile phone or microwave oven near the equipment.
-Use 75 coaxial cable to connecting TV and antenna.
4.No or poor sound
-Check the volume level of the TV and Receiver.
-Check the Mute status of the TV and product.
-Press the Audio button to change the Sound Track type.
5.Remote controller does not operate
-To control the equipment with the remote controller, the remote controller's top end should directly point towards the receiving part of receiver's remote controller.
-Check the battery of Remote controller.
6.Reservation is not available
-Check whether it it not overlapped with other reservation.
-Cehck whether the power switch is off.
7.Video from the VCR is displayed but audio is not played.
-Audio may not sound when you watch the video from the VCR through the RF terminal of the TV when the video signal is inputted from SCART of your receiver. To watch video from the VCR through RF terminal, connect the VCR and TV with the RF cable. (For more information, refer to the VCR user manual.)
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GB 96
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