RCA F20645, F25305 manual Troubleshooting, Program information does not download

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FEATURES AND CONTROLS

TROUBLESHOOTING

Troubles sometimes are caused by simple “faults” that you can correct without a service technician. Here are a few basic remedies:

Program information does not download

•Review your setup information and make sure it is correct.

•The TV must be off to download information. Leave your TV off overnight, for at least 10 hours, to receive a download for your area.

•If you are using a cable box, make sure the cable box is on in order to receive program information.

Scheduled Watch or Record does not occur

•Check Schedule for timer conflicts.

•Check that the G-LINK wands are positioned correctly.

•Leave your VCR off to record programs.

•Make sure there is a tape in the VCR and that the VCR is properly connected.

•Be sure that during the GUIDE Plus+ Gold setup you specified that you have a VCR. If you do not, the RECORD option will not be available.

•If using a cable box, make sure that you specified during the GUIDE Plus+ Gold setup that you have one. Also make sure you specified the correct cable box type.

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Contents USER’S Guide Product Registration Important InformationTable of Contents Using the Menu System Getting Started Setup and ConnectionsCables Unpack the TVConnect Your TV TV onlyBasic Connection How to View the VCRBack of the TV Advanced ConnectionsTV and Stereo VCR How to View Your VCRSample Connections TV, VCR and Satellite Receiver How to View Your ComponentsPlacing the Wands Under the VCR and/or Cable Box HOW to Find the Remote Control SensorConnect the G-LINK Cable Program the TV Plug in the TVPlace Batteries Remote Turn on the TVInteractive Setup Interactive SetupTHERE’S AN ON-SCREEN Setup Routine Point and Select Buttons Using Point and SelectEntering Setup Auto Channel Search Selecting a LanguageGuide PIUS+ Gold System Setting UP the Guide PIUS+ Gold SystemRemember Setting the Time Setting the VCR2 Channel Auto Tuning Setting the VCR1 Channel Auto TuningSetting the DVD Channel Auto Tuning Setting the SAT/CABLE Channel Auto Tuning Program the Remote Labeling the ChannelsWhat NOW? Modes of Operation Using the RemoteHOW to USE Your Universal Remote Using the RemoteLED Remote ButtonsUsing the Whoinput Button Programming the Remote Testing the RemoteUsing Automatic Code Search Programming the RemoteModes of Operation Using Direct EntryUsing the Remote to Control a Device Front PanelVCR Menu System Using the Menu SystemUsing the Menu System Control Panels Menus and Control PanelsMenus Exiting a menuPointer SlidersNumeric Entry ArrowsChoice Lists Audio MenuSound button Using the Remote to Select AN Audio ProcessorScreen Channel Time Picture Quality Picture Quality MenuScreen Menu Turning off Closed Captioning Using Closed CaptioningClosed Captioning Modes Memory Channel MenuOther Menus Time MenuFeatures and Controls Features and ControlsHOW to USE the Features Controls About the Guide PLUS+ Gold System Guide PLUS+ Gold MenuDifferent Guide PLUS+ Gold System Menus Getting in & OUT of the Guide PLUS+ Gold SystemDownloading Data Channel MappingGrid Guide Action Buttons Grid GuideSort Menu Action Buttons SortSchedule Menu Action Buttons ScheduleEditor MessagesMessages Menu Action Button Expanded Information SetupEditor Menu Action Buttons Scheduled Watch or Record does not occur TroubleshootingProgram information does not download Channel Marker Violence Parental Controls and V-CHIPLanguage L, explicit sexual activity S, or graphic violence Language L, some sexual situations S, or moderate violenceRating Limit Screen Chip TV Rating LimitHierarchy Age-Based Ratings Blocking Age-Based RatingsViewing Age-Based Ratings Blocking Specific Content ThemesContent Themes Rating field Rating status field Viewing Specific Content ThemesViewing Movie Ratings Chip Movie Rating LimitBlocking Movie Ratings LOCK/UNLOCK Parental Controls Chip Unrated Program BlockChannel Block Front Panel BlockReference TroubleshootingCare and Cleaning RCA TV Limited Warranty Reference Color-Coded Jacks Accessory InformationAntenna Cables Audio/Video CablesAmplified VHF/UHF/FM Accessory Order FormPlacing an Order Video Accessories PO Box Ronks, PASecond Audio Program SAP ReferenceindexCC Closed Captioning 33, 34 60%